Placemaking Manager - #2195379

Shopping Centre Marketing Executive
Location – Manchester
Salary - £37,000 + Benefits
Job Type – Permanent, based on site
  
Love bringing places to life? Our Client, a leading national property and facilities management business, is looking for a creative and organised Marketing individual to transform a busy community shopping centre into a destination people genuinely want to visit.

Working with a specialist placemaking team, you will plan and deliver events, campaigns and community initiatives that put people first, build local pride and support the long-term success of the centre.

The role Reporting to the Centre Manager, you will develop and deliver placemaking and enlivenment strategies that create a thriving, welcoming destination. You will build a year-round programme of events and initiatives that engage shoppers, occupiers and the local community, touching on wellbeing, diversity and inclusion, and social value, and at times extending into retail and public realm spaces.

This is a hands-on role. You will manage day-to-day activity, make sure events are set up and delivered safely and on time, and turn ideas into reality, supported by specialist placemaking colleagues and the wider property and facilities management team.

What you will be doing

Creating Experiences

• Contribute to placemaking strategies and budgets alongside the placemaking specialists, centre management and client team.
• Plan, coordinate and deliver events and enlivenment activity, keeping projects on track and on time.
• Design community engagement initiatives and support community-led projects.
• Build relationships with internal and external stakeholders to drive successful outcomes.

Marketing and Communications

• Write copy and create content for apps, posters, digital screens, email campaigns and social media.
• Own the centres communications plan across print and digital channels.

Insight and Reporting

• Research customer needs and recommend new initiatives.
• Track performance and report on key metrics, including mystery shopping, journey mapping and the annual customer survey.
• Produce reports and presentations for the client and internal stakeholders.
• Help put the centre forward for awards and accreditations, gathering content for submissions.

Health and Safety

• Review health and safety submissions for events, filming and tenant activity before and during delivery.
• Make sure the right licences are in place and that event contractors follow site procedures from set-up to break-down.
• Support the centre in maintaining its ISO 45001 accreditation.

Ideal Candidate

• A proven track record of delivering successful events and community engagement, both in person and online.
• Excellent written communication and report-writing skills.
• Confident with Microsoft Office, websites, newsletters and social media platforms.
• A good understanding of health and safety legislation. IOSH Managing Safely is an advantage, or you must be committed to gaining it.
• Highly organised, able to juggle multiple tasks and work to tight deadlines with a keen eye for detail.
• A self-starter who can work on your own initiative without close supervision.
• Flexible, friendly and cooperative, with a real drive to improve performance and deliver great results.

How to apply If you are a creative, organised events or marketing professional who loves bringing places to life, we would love to hear from you. Apply now and send your CV to (url removed) at Joshua Robert.