Spot Quote Assistant - #2196963

Spot Quote Assistant

Location: Wythenshawe, Manchester
Type: Full-Time | Monday-Friday | 9:00am-5:00pm Onsite
Salary- £24,000-£28,000

Are you highly organised, customer-focused, and comfortable working in a fast-paced environment? We're recruiting for a Spot Quote Assistant to join a busy and growing logistics operation, playing a key role in supporting customers with accurate pricing and first-class service.

This is an excellent opportunity for someone who enjoys building relationships, has strong attention to detail, is confident communicating over the phone, and possesses excellent numerical skills.

The Role

As a Spot Quote Assistant, you will be responsible for providing accurate and timely quotations to customers while supporting the wider sales function. You will act as a key point of contact for client enquiries, helping to deliver exceptional customer service and maximise business opportunities.

Key Responsibilities

• Respond promptly and accurately to customer quotation requests using internal pricing and quotation systems.
• Build and maintain strong relationships with customers, ensuring a high level of service at all times.
• Identify opportunities to maximise revenue from existing client accounts.
• Recognise potential sales opportunities and liaise with Business Development Managers where appropriate.
• Promote the company's range of logistics and supply chain solutions.
• Communicate professionally with internal departments, customers, and external partners.
• Support colleagues across the wider quotations team when required.
• Manage customer enquiries via telephone and email.
• Ensure pricing information is accurate and commercially competitive.
• Maintain detailed records and update internal systems accordingly.

Essential Skills & Experience

• Excellent communication and interpersonal skills.
• Confident and professional telephone manner.
• Strong mathematical and numerical ability, with confidence working with rates, pricing, and calculations.
• Good administrative and organisational skills.
• High level of accuracy and attention to detail.
• Proficient in Microsoft Office, particularly Excel.
• Ability to manage multiple tasks and prioritise workload effectively.
• Customer-focused with a proactive approach to problem-solving.
• Strong literacy and written communication skills.

What's on Offer?

• Competitive salary package.
• Opportunity to join a leading international logistics business with clear opportunities for progression and development.
• Enhanced annual leave entitlement, increasing with length of service.
• Salary Sacrifice Car Scheme for ultra-low emission vehicles.
• Cycle to Work Scheme.
• Wellbeing support programme, including access to GP services for employees and dependants.
• Access to employee discounts and cashback schemes with leading high street and online retailers.
• Life insurance cover and probate support services.
• Ongoing training and career development opportunities.

Think you'd be a great fit? We'd love to learn more about you. Send your CV across and one of our team will be in touch.

Brook Street NMR is acting as an Employment Business in relation to this vacancy.