Senior HR Administration Advisor/ Team Leader - #2186218

Senior HR Administration Advisor / Team leader

Location: Manchester City Centre | Hybrid Working 3 days in the office 2 days from home

Salary: £45,000

Are you an experienced HR professional with a strong background in HR administration and team leadership? This is an excellent opportunity to join a growing professional services organisation in a senior position, taking responsibility for leading an established HR Administration team and driving operational excellence.

Working closely with the HR Admin Manager, you will play a key role in ensuring the effective delivery of HR operations, improving processes and supporting the organisation's continued growth.

The Role

You will lead and support a team of HR Advisors, Assistants and Administrators, ensuring the smooth delivery of HR administration across the full employee lifecycle, from onboarding through to offboarding.

Key responsibilities will include:

• Leading, coaching and developing the HR Administration team, providing guidance and identifying training needs.
• Overseeing day-to-day HR administrative operations, ensuring processes are efficient, accurate and delivered within agreed SLAs.
• Monitoring workloads and allocating resources effectively to maintain service levels and meet deadlines.
• Taking ownership of key annual HR processes, ensuring accurate and timely delivery.
• Acting as the first point of escalation for complex HR administration queries.
• Supporting payroll processes and ensuring deadlines are consistently achieved.
• Reviewing processes, carrying out audits and implementing improvements to enhance operational efficiency.
• Building strong relationships with internal stakeholders and external providers.
• Supporting the development and implementation of HR policies and procedures.
• Deputising for the HR Admin Manager, providing operational leadership and making decisions when required.

About You

To be successful in this role, you will have:

• Proven experience in a senior HR Administration role, ideally within a large or complex organisation.
• Previous experience managing, leading or supervising an HR administration team.
• Strong knowledge of HR processes and the full employee lifecycle.
• Excellent organisational skills with the ability to manage competing priorities and deadlines.
• Experience monitoring team performance, maintaining quality standards and working to SLAs.
• A proactive approach to identifying and implementing process improvements.
• Excellent communication and stakeholder management skills.
• The confidence to make decisions, resolve complex queries and act as an escalation point.
• Experience within professional services would be advantageous.

The Opportunity

You will be joining an established HR Operations function of over 30 people, with responsibility for supporting the organisation's global workforce.

The HR Administration team consists of Advisors, Assistants and Administrators, offering the opportunity to lead an experienced team while helping shape the future delivery of HR services.

With ambitious growth plans over the next five years, this is an opportunity to make a genuine impact, develop your leadership experience and contribute to the continued improvement of a busy HR function.

Interested?

If you are an experienced HR Administrator or HR Team Leader looking for your next step into a senior leadership position, we would love to hear from you.