KYC Officer - #2163908

The Role

At Suits Me, we’re looking for an experienced KYC Officer to join our Financial Crime team and support our Enhanced Due Diligence (EDD) refresh programme and ongoing customer reviews.

You’ll play an important role in ensuring our customer information remains up to date, assessing whether account activity aligns with customer profiles and identifying potential financial crime risks. From reviewing existing customer relationships to investigating changes in risk, you’ll manage cases from initial allocation through to a clear, documented outcome.

This is an opportunity to put your KYC and EDD experience to work in a fast-paced financial services environment, helping us maintain strong controls while delivering fair and proportionate customer outcomes.

What You’ll Be Doing

• Conducting EDD reviews: Completing periodic customer reviews, refreshing identity and customer information and assessing whether existing risk concerns have been resolved.
• Assessing source of funds: Reviewing supporting evidence, investigating inconsistencies and identifying where further information or checks are needed.
• Investigating financial crime risks: Reviewing transaction activity, payment patterns, counterparties and geographic exposure to identify unusual or unexplained behaviour.
• Managing risk-triggered reviews: Assessing referrals, fraud concerns, changes in customer circumstances and other events that may affect a customer’s risk profile.
• Reviewing screening results: Investigating politically exposed person (PEP), sanctions and adverse media findings, documenting your assessment and escalating concerns where appropriate.
• Making recommendations: Preparing clear, evidence-based case summaries and recommending appropriate outcomes, including further checks, enhanced monitoring, account restrictions or customer exit.
• Communicating with customers: Requesting additional information clearly and professionally, while handling sensitive cases appropriately and avoiding any risk of tipping off.
• Maintaining accurate records: Ensuring all evidence, checks, risk assessments, decisions, approvals and outstanding actions are fully documented.
• Managing your workload: Prioritising cases according to risk and deadlines, working to agreed service levels and flagging overdue cases or capacity concerns.
• Supporting reporting and quality: Contributing to management reporting on review progress, overdue cases, escalations and quality assurance findings.

What We’re Looking For

• Practical experience in KYC, Customer Due Diligence (CDD) or Enhanced Due Diligence (EDD) within financial services.
• Experience reviewing existing customer relationships and assessing ongoing customer risk.
• The ability to critically assess source of funds evidence, investigate inconsistencies and produce clear, well-reasoned risk assessments.
• A working knowledge of UK anti-money laundering (AML) and counter-terrorist financing requirements, sanctions, PEPs and the risk-based approach to due diligence.
• Strong analytical skills and the confidence to identify concerns, challenge information and escalate issues when necessary.
• Excellent written communication skills, with the ability to produce accurate, defensible case notes and recommendations.
• The ability to manage competing priorities and case deadlines without compromising quality or attention to detail.
• Confidence using case management systems, screening tools, transaction monitoring systems and Excel or similar reporting tools.
• A professional and customer-focused approach, with the ability to handle sensitive information confidentially and securely.

It would be great if you also have:

• Experience working within a fintech, payments or digital banking environment.
• Experience supporting EDD refresh, remediation or customer review programmes.
• Experience supporting customers with varied documentation requirements or language needs.

Why Join Suits Me?

At Suits Me, we’re passionate about making financial services more accessible and helping people take control of their money. As part of our Financial Crime team, you’ll contribute directly to protecting our customers and our business, ensuring the right checks are in place while supporting fair and informed decisions.

If you have hands-on KYC and EDD experience and enjoy investigating cases, analysing risk and making a real difference, we’d love to hear from you.

Please note: This is initially a temporary position, with the potential for a permanent opportunity depending on business needs and performance.