Learning and Development Manager - #1772411

L&D ManagerLocation: Manchester City CentreHours: FlexibleWe are looking for a confident and highly motivated L&D Manager to join OrderYOYO. We are growing rapidly across all of our markets in Europe and have ambitious plans over the next few years. What we do at OrderYOYO Helping takeaway restaurants succeed online by providing them with personalised branded mobile apps, websites and personalised marketing.

We are ensuring that small to medium-sized restaurants and small chains are not subjected to lofty commissions and giving the restaurant the ownership of their success. Here’s a taste of what you’ll be doing:The L&D Manager will support the wider People Team in leading all Learning and Development initiatives, to help drive OrderYOYO’s success and growth. The L&D Manager will operate as a global unit, driving training and development throughout all stages of the employee lifecycle, in all markets and business areas; with a heavy focus on sales functions.

Key Metrics for the L&D Manager: New Starter PerformanceSales Performance IncreaseTraining Team PerformanceThe Job This is a player-manager role, where you will manage a team of 2 – 4 Sales Trainers across UK and Germany, responsible for lifting sales performance; whilst personally driving all other training and development initiatives. A key focus of the role will be delivering induction training to new employees and driving new starter performance during their first few months, so a keen interest and understanding of sales process and motivating different team members is important

Passion

• Adaptable with a can-do attitude


• positive, proactive, and energised by working in a fast-paced environment characterised by constant change.

Action

• Leads by example/Initiating ACTIONCompassion


• Able to empathize and provide support wherever needed.

One Team

• Advanced communication skills (written and verbal) – Ability to build rapport with your team, maintain calm during pressurized situations, and share information in a clear and logical manner.

Organised with a high attention to detail

Who we are at OrderYOYOCompany culture is at the forefront of our minds creating an enjoyable, safe working environment where employee personal expression is supported. We are one team here at OrderYOYO and strive to help others succeed. Personal development and training plans are a key part of your journey within OrderYOYO, helping you be the best you can be by providing consistent and ongoing training for all aspects of the business.

Our values (Passion, Action, Compassion, One team) are what makes us who we are and will be embedded in your day-to-day no matter what area of the business you work in.