Customer Service Administrator - #1772205

Halecroft Recruitment


Date: 9 hours ago
City: Manchester
Contract type: Full time
Work schedule: Full day
Halecroft Recruitment
Customer Service Administrator

Due to continued growth, an exciting opportunity has arisen to join a dynamic Customer Services Team

This role is ideal for someone who thrives in a fast-paced environment, enjoys variety, and is passionate about providing outstanding customer service. You’ll be working closely with both customers and internal teams, supporting the full supply chain process and helping to build long-term, trusted relationships

Key Responsibilities:

Delivering a proactive and exceptional level of customer service

Supporting customer deliveries by processing and tracking customer orders

Managing delivery schedules and resolving any order-related issues

Providing quotations and cost estimates

Handling customer queries and offering effective solutions

Skills & Experience Required:

Minimum 2 years’ experience in a similar office-based customer service role

Confident communicator with strong interpersonal skills

Highly organised with a logical approach to work

Comfortable using Microsoft Excel; ERP system experience is a bonus

Strong problem-solving and analytical abilities

Team-oriented and able to work collaboratively across departments

A good standard of general education

Location: Trafford Park (Office Based) (Flexible working hours)

Employment Type: Full Time | Permanent

Ready to make an impact?

If you’re an organised, customer-focused individual looking to join a forward-thinking company with a supportive team culture, we’d love to hear from you



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