Data Insight Analyst (NWAA) - #1659724

An exciting opportunity has arisen within the Data Insights and Intelligence team as a Data Insights Analyst serving the North West Air Ambulance (NWAA) Charity. The role will sit within the North West Ambulance Service (NWAS) as an employer, with workstreams, core relationships and commitments sitting with NWAA.

The successful candidate will develop and support the core analytical activity of clinical and operational performance for the charity. They will be responsible for building, managing and delivering a suite of standard and ad-hoc reports to inform NWAA stakeholders, supporting the charity to provide their vision and purpose.

Please be aware, the Trust reserves the right to close this vacancy early if a large number of applications are received.

This post requires information analysis and report building skills to meet the detailed and varied information and reporting needs of the Charity, with data insights and story being delivered through clear visualisation and coherent explanation. Engagement with stakeholders will be a leading factor in the role to understand and supply the data requirements of the organisation. The post holder will have experience with TSQL, SQL Server Reporting Services and PowerBI. They must also be an experienced user of Microsoft Office tools and software. The successful candidate will be educated to or working towards degree level or prepared to undertake relevant study. The post will be based in Manchester, with an expectation to travel between the core NWAA sites (Barton and Blackpool). Further travel to other sites across the North West may also occur. Please note only those candidates who clearly demonstrate how they meet the person specification on their application will be shortlisted for this job.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Please ensure you have read the full Job Description and Person Specification before applying for this role.

The Trust reserves the right to close this vacancy early if a large number of applications are received. Therefore, we encourage early applications to ensure consideration for this post.

Please note that new employees to the NHS will commence at the beginning of the pay scale.

• Ability to use statistical techniques to explore and analyse datasets


• Ability to use data visualisation tools to present and communicate data concepts


• Ability to present complex information to large groups


• Intermediate in Excel or equivalent


• Ability to work independently and as part of a team


• Self-motivated and proactive


• Ability to work well under pressure and to tight deadlines


• Excellent attention to detail


• Able to plan, prioritise own workload and adapt accordingly


• Able to problem solve and be innovative where appropriate


• Ability to form excellent relationships and to influence and negotiate effectively in order to deliver results including senior managers within NWAA, NWAS, ICBs and other external organisations


• High standard of written and verbal communication skills


• Ability to learn and implement new skills and new processes quickly


• Enthusiastic and positive approach to work

• Educated to degree level or equivalent


• Evidence of further personal development


• Understanding of NHS Information Governance agenda including requirements of the data protection act, computer misuse act, freedom of information and the requirements of caldicott


• Understanding of the importance of data quality


• In-depth knowledge and understanding of databases and spreadsheets

• Experience in an information or data analytics role


• Data analysis and report writing


• Proficient in programming language such as SQL, R or Python


• Proficient in the use of statistical methods and tools


• Working within a team

• Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable


• Being at our best - professional and adaptable and takes pride in work


• Making a difference - act with compassion, kindness and integrity towards everyone

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.