Benefits Expert - #982674

The Recruitment Co.


Date: 1 week ago
City: Manchester
Contract type: Full time
Work schedule: Full day
The Recruitment Co.


Job Title: Benefits Expert
Salary: Competitive (DOE)
Location: Manchester Hybrid once trained
Work Type: Office based (full time) - Monday to Friday
Are you passionate about making a difference in people's lives through your expertise in Welfare Benefits? Do you thrive in a dynamic environment where your skills can have a meaningful impact? If so, we want you to join our team
Job Responsibilities:

  • Provide comprehensive support and advice to colleagues and clients regarding Welfare Benefit inquiries.
  • Conduct eligibility checks, assess award letters, perform routine benefits calculations, and conduct yearly Welfare Benefit reviews.
  • Notify the Department for Work and Pensions of any changes in circumstances affecting Welfare Benefit income.
  • Advise on available sources of income, assisting individuals in maximise their income through Welfare Benefits.
  • Challenge incorrect decisions, submit mandatory reconsideration, and handle appeals.
  • Stay abreast of Welfare Benefit regulations and apply them effectively to client circumstances.
  • Complete Health and Disability questions for all relevant Welfare Benefits.
  • Prepare and submit appeal submissions for tribunal hearings, representing clients who are unable to represent themselves.
  • Conduct Welfare Benefits training for internal and external colleagues.


The Person / Experience:

  • Proven and ongoing experience in providing Welfare Benefits advice.
  • Advanced knowledge of Welfare Benefits, with the ability to handle complex issues in a system where Universal Credit and legacy benefits coexist.
  • Familiarity with how compensation claims are treated by the Department for Work and Pensions.
  • Experience in challenging Welfare Benefits decisions at all levels, preparing legal arguments based on social security legislation and recent case law.
  • Proficient in checking benefit awards, performing calculations, and identifying entitlements to benefits, additional elements, premiums, rates, and backdated payments.
  • Ability to explore and apply welfare benefit regulations to maximise income.


Join us where we are committed to equal opportunities, fostering a collaborative and inclusive workplace. Your expertise will contribute to our mission of making a positive impact on the lives of individuals through effective Welfare Benefits support.

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

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