Operational Governance & Compliance Manager - #2196910

Information Governance | Regulatory Compliance | Risk & Assurance | Audit & Organisational Resilience 

At Primary Eyecare Services, we're passionate about improving access to NHS eye care and supporting the delivery of high-quality services in communities across England. Through our network of more than 3,000 optometry practices, we work closely with NHS commissioners, NHS trusts, healthcare committees and clinicians to ensure patients receive the care they need, closer to home. 

We are seeking an experienced Operational Governance & Compliance Professional with strong practical knowledge of information governance and data protection. This is a broad, hands-on management role covering regulatory compliance, risk and assurance, audit readiness, policy and document control, information governance and organisational resilience. 

This role offers the opportunity to influence how governance, compliance, risk and assurance are delivered across a growing national healthcare organisation. Working closely with the Director of Quality and Governance and other esteemed colleagues, you will help ensure robust governance arrangements are in place, support organisational improvement and contribute to the delivery of safe, effective and well-governed services. 

If you are someone who is looking for the opportunity to make a meaningful contribution, influence organisational decision-making and help shape how services are delivered, this could be the role for you. This role is about building relationships, driving improvement and helping organisations do the right thing. 

This role is also required to lead a team of governance and compliance officers supporting their development and ensuring the delivery of a professional and effective service that gives confidence and assurance to the organisation. 

Why Join Primary Eyecare Services? 

As a not-for-profit organisation, our focus is on delivering value for patients, commissioners and healthcare partners. We recognise that people choose roles for different reasons and we're proud to offer an opportunity where you can make a genuine impact, contribute to meaningful work and be part of an organisation committed to improving healthcare services. 

You'll join a collaborative and supportive team environment where your expertise will be valued and where you'll have the opportunity to influence change, support continuous improvement and work across a diverse range of governance and compliance activities. 

Salary 

£47,000 - £50,000 per annum 

How to Apply 

To apply, please submit:

1. Your most up-to-date CV, including a valid email address. 
2. A separate document containing responses to all of the application questions listed below. 
3. Applications should be sent to: [email protected] 

Please note applications will only be considered if both a CV and completed responses to all application questions are provided. Applications submitted without responses to the application questions will not be shortlisted. 

Application Questions 

1. Please describe your experience working in governance, compliance, quality, risk, assurance or information governance functions. Please include the types of organisations or environments you have worked in and the level of responsibility you held. 
2. Tell us about a complex programme of work, governance workplan or set of competing priorities you have managed. How did you organise the work, monitor progress and ensure key actions were completed? 
3. Please describe your experience coordinating or supporting audits, inspections, accreditations or external reviews. What was your role, what evidence or assurance activity were you responsible for, and what was the outcome? 
4. Please outline your working knowledge of UK GDPR, data protection and governance/risk/compliance principles. How have you applied this knowledge in practice to provide advice, manage risk or improve compliance? 

Closing Date 

• Applications must be received by 4:00pm 27 November 2026
• We reserve the right to close this vacancy early should we receive a high volume of suitable applications. Early applications are therefore encouraged. 

Additional Information 

• First stage interviews (virtual) will be taking place 2 December – 5 December 2026; final stage interviews (in office, face-to-face) will be taking place week commencing 7 December 2026.
• We're particularly interested in hearing from candidates with experience in Healthcare or NHS experience, but it is not an essential criteria. 
• Unfortunately, we are unable to offer visa sponsorship for this position.