VP Technology - #2196798
Suits Me
The Role
As our VP Technology, you will lead the day-to-day running of technology at Suits Me, reporting to the Group CTO. You will own engineering delivery and the reliability of our live services, lead our engineering and IT operations teams, and make sure our technology stands up to scrutiny from regulators, partners, and auditors while supporting continued growth across the UK, Europe, and beyond.
About Suits Me
Suits Me is a multi-award-winning, ethical fintech dedicated to promoting financial inclusion and equal opportunity. We provide an innovative alternative to traditional banking that’s built to serve the needs of people who are underserved or excluded by mainstream financial institutions.
We're in a dynamic phase of growth, expanding across the UK and actively exploring opportunities for European and global reach.
Our digital current account comes with all the essentials and more. Account holders receive a contactless Mastercard debit card, access to key banking-like features, cashback rewards at major retailers, and an easy onboarding process with no credit checks or lengthy paperwork.
At Suits Me, we believe that everyone deserves a safe, accessible, and modern way to manage their money, regardless of background, income, or employment status.
What you’ll be doing
- Lead the engineering teams day to day, turning the technology roadmap into clear plans and delivering them to agreed timescales, budget, and quality.
- Set the standards for how we plan, build, test, and release software across application, client, platform, test, and data engineering.
- Stay close to the code, reviewing pull requests and helping out with hands-on development when the team needs it.
- Own the availability and performance of our live services, including monitoring, capacity planning, and change management, and report against agreed service levels.
- Lead the response to major incidents, keeping customer impact to a minimum, getting to the root cause, and making sure fixes are followed through.
- Oversee IT operations and security operations, working closely with our information security team on patching, vulnerability management, and access control.
- Make sure our operational resilience, business continuity, and disaster recovery arrangements are tested regularly and work in practice.
- Own the technology evidence for audits and regulatory reviews, including PCI-DSS, partner audits, and information requests from regulators, and keep remediation actions on track.
- Keep technology risks up to date in the risk register and report clearly on delivery, service performance, and risk to the Group CTO and senior management.
- Manage the technology budget and headcount plan, along with the suppliers and outsourced services we rely on, including contracts, performance, and ongoing oversight.
- Build, lead, and develop a high-performing technology team across the UK and Serbia, hiring well and growing the next generation of engineering leaders.
What you’ll bring to Suits Me
- Significant senior leadership experience in technology, ideally as a VP Technology, Head of Engineering, Director of Engineering, or equivalent within fintech or regulated financial services.
- A proven track record of delivering complex technology change to time and budget, with several teams working in parallel.
- Experience running live, customer-facing services that need to be available around the clock, including incident, problem, and change management.
- Strong understanding of cloud infrastructure and modern engineering practice, ideally on AWS, including infrastructure as code, CI/CD, and automated testing.
- Good working knowledge of what UK financial services regulation expects of technology, including operational resilience, outsourcing and third-party risk, PCI-DSS, and data protection.
- Experience leading the technology side of audits, regulatory reviews, and the remediation work that follows.
- Proven track record of building and managing high-performing engineering teams and developing talent at all levels.
- Experience managing technology budgets, suppliers, and contracts.
- Excellent communication skills with the ability to explain technical risk and delivery trade-offs in clear business language for non-technical audiences.
Standout candidates will also...
- Experience in payments, e-money, or card issuing, including working with card schemes and card processors.
- Experience putting operational resilience into practice, such as mapping important business services, setting impact tolerances, and running scenario tests.
- A hands-on software engineering background, and still enjoy writing code alongside the team when it helps.
- Hands-on experience leading the technology response to a serious incident or audit finding in a regulated environment.
Benefits
- Competitive salary.
- 30 days holiday per year plus Bank Holidays.
- Structured career path with support for continuous learning and development.
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