Workspace FOH Coordinator - #2195746

Workspace FOH Coordinator

Location: Manchester, M2 5LE
Hours: 45 hours per week, Monday - Friday (with weekly evening events)
Contract Type: Permanent

Our client, a leading provider of facilities services in the UK, is seeking a Workspace FOH Coordinator to act as the primary point of contact for its workspace community.

As the face of the building, you will play a key role in delivering an exceptional member experience, supporting day-to-day operations, and helping to create a collaborative and welcoming environment for entrepreneurs and businesses.

Working closely with the Management Team and Head of Operations, you will support community engagement initiatives, building operations, event delivery, and the promotion of service offerings. This role requires a professional, organised, and people-focused individual who thrives in a customer-facing environment.

Key Responsibilities

• Act as the main point of contact for members, visitors, and guests.
• Deliver a professional front-of-house experience, including visitor check-ins and building tours.
• Support the day-to-day operation of the building and liaise with facilities and maintenance teams.
• Assist with member onboarding, offboarding, and general enquiries.
• Support community engagement activities and the delivery of on-site events.
• Maintain meeting rooms, shared spaces, and overall presentation standards.
• Manage access control, mail handling, and visitor processes where required.
• Promote events and communications through internal systems.
• Ensure Health & Safety procedures, fire protocols, and compliance standards are followed.

Person Specification

• Friendly, confident, and naturally community-focused.
• Previous experience in a similar role, hospitality environment, or co-working setting.
• An interest in cybersecurity would be beneficial.
• Highly organised with strong multitasking abilities and excellent attention to detail.
• Able to work independently and effectively manage multiple priorities.
• Professional, accountable, and socially confident.
• Competent in Microsoft Office and able to use basic workplace systems.
• Strong communication and customer service skills.