Building Host - #2195537

Manchester | £27,810 per annum | Permanent

Are you a naturally friendly, outgoing and proactive person who enjoys meeting people and creating a great first impression?

We are currently recruiting for a Building Host to join a professional and welcoming team based in Manchester. This is a fantastic opportunity for someone with a passion for customer service who enjoys being at the heart of a busy building, welcoming visitors and supporting the day-to-day running of the reception area.

We are looking for someone with a bubbly, confident personality who loves talking to people, takes pride in their work and is always happy to go the extra mile. Previous reception or Front of House experience would be advantageous, but we're equally interested in candidates with a strong customer service background and the right attitude.

The Role

As Building Host, you will be the first point of contact for visitors and tenants, ensuring everyone receives a warm, professional and welcoming experience.

Your responsibilities will include:

• Meeting and greeting visitors, creating a positive first impression.
• Notifying tenants of visitors and managing incoming telephone calls.
• Providing a high level of customer service and building positive relationships with tenants and visitors.
• Maintaining a professional, clean and organised reception and lobby area.
• Carrying out regular building checks and reporting any maintenance or cleaning issues.
• Supporting with building events and liaising with external suppliers and contractors.
• Assisting with general administration, including updating records, preparing reports and maintaining tenant information.
• Supporting building safety procedures, including weekly fire tests and planned evacuations.
• Working closely with security, cleaning and maintenance teams to ensure the smooth running of the building.

What We're Looking For

Personality is key for this role! We're looking for someone who is:

• Friendly, approachable and naturally outgoing, with a smiley and confident personality.
• A strong communicator who enjoys talking to people and building relationships.
• Proactive, enthusiastic and someone who uses their own initiative.
• Passionate about delivering excellent customer service.
• Organised, reliable and able to manage a variety of tasks.
• Professional in their approach, with good attention to detail.
• Confident working independently as well as part of a wider team.

Previous Front of House, reception or customer-facing experience would be beneficial, although this isn't essential for someone who can demonstrate excellent customer service skills and the right personality.

What's on Offer?

• Salary of £27,810 per annum.
• 25 days' annual leave plus bank holidays.
• Private Medical Insurance.
• Your birthday off, fully paid!
• Annual salary review.
• Discretionary bonus scheme.
• Continuous Professional Development opportunities.
• Exclusive employee discounts across a variety of brands.
• Affordable healthcare benefits, including a health cash plan and dental plan.
• Contributory pension scheme.
• Free on-site parking, subject to availability.

Working Hours

Monday to Friday, 8:00am – 4:30pm, with one hour for lunch.

Interested?

If you're a people person who enjoys being busy, meeting new faces and delivering an excellent customer experience, we'd love to hear from you!

Apply today to find out more about this fantastic opportunity.