Import Clerk - #2194042

Import Operations Coordinator

Salary: up to £30,000 per annum

Location: Manchester

Type: Full Time, Permanent

Kick-Start Your Career in Freight Forwarding

Are you looking to begin or develop your career within international logistics and freight forwarding?

We're seeking an enthusiastic and organised Import Operations Coordinator to join a growing team supporting import shipments across global supply chains. This is an excellent opportunity for someone with administration, customer service, logistics or supply chain experience who is keen to learn the freight forwarding industry.

You'll receive training and support whilst gaining hands-on experience managing sea freight imports and working with customers, shipping lines, hauliers and overseas partners.

The Role

As an Import Operations Coordinator, you will support the day-to-day management of import shipments, ensuring customers receive a high level of service while shipments move smoothly from origin through to final delivery.

Key responsibilities include:

• Monitoring and managing import shipments, primarily FCL (Full Container Load) sea freight imports
• Supporting LCL (Less than Container Load) shipments where required
• Tracking cargo movements and proactively updating customers on shipment status
• Booking deliveries and coordinating transport arrangements
• Liaising with transport companies, shipping lines, overseas agents and customers
• Ensuring import files are accurately maintained and updated
• Raising invoices and supporting general operational administration
• Resolving queries and providing excellent customer service throughout the import process

About You

We're looking for someone who is:

• Organised and able to manage multiple tasks efficiently
• Confident communicating by phone and email
• Customer-focused with strong attention to detail
• Comfortable working in a fast-paced environment
• Keen to learn and develop within freight forwarding and logistics
• Proficient in Microsoft Office applications

Desirable (but not essential)

• Previous experience within logistics, freight forwarding, shipping, transport, customer service or administration
• Knowledge of international shipping processes
• Experience working within a busy office environment

What's on Offer?

• Salary of up to £30,000 per annum
• Full training and development provided
• Opportunity to build a long-term career within freight forwarding
• Supportive and friendly team environment
• Immediate start available

If you're looking for your first step into the logistics industry or already have some exposure to freight forwarding and want to develop your career further, we'd love to hear from you.