Onboarding Agent - #2184252

red recruitment


Date: 5 hours ago
City: Manchester
Salary: £28,500 - £30,000 / year
Contract type: Full time
red recruitment

Onboarding Agent

Red Recruitment is recruiting an Onboarding Agent to join our client, a leading training provider, on a hybrid basis from their Manchester office.

You will support learners right at the start of their apprenticeship journey, guiding them from application through to their start date and ensuring a smooth and welcoming pre-start experience.

This is an opportunity for someone with great customer service skills and excellent attention to detail.


Benefits and Package for an Onboarding Agent:

  • Salary: £28,500 - £30,000 per annum
  • Hours: Monday to Friday, 9am-5pm
  • Location: Manchester - hybrid working


Key Responsibilities of an Onboarding Agent:

  • Manage learners through the pre-start process from application to start date
  • Speaking to both learners and their referees
  • Assisting learners with any queries ensuring a great learner experience
  • Completing all required documentation to deadlines
  • Working with colleagues, managers and other internal stakeholders


Key Skills and Experience of an Onboarding Agent:

  • Previous experience in an office-based customer service role
  • Excellent communication skills and confidence
  • A love of managing multiple tasks to deadlines
  • Excellent attention to detail
  • A collaborative attitude and proactive approach to problem-solving
  • Experience within apprenticeships or education is desirable but not essential


If you have the relevant skills and experience and are interested in this position, please apply now!

Red Recruitment (Agency)

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