Business Development Representative (981557) - #2174884

Business Development Representative

Location: Manchester (hybrid)

Salary: £35,000 base + £10,000 OTE

Reports to: Business Development Manager

About our client

Our client builds AI-powered contact centre software. Their platform helps businesses have better conversations and deliver real commercial results. It brings outbound dialling, inbound voice, omnichannel messaging, workforce management, conversation analytics and AI agents into one place. They work with organisations across financial services, collections, insurance, utilities, BPO and the public sector.

The role

You’ll generate qualified pipeline for the sales team, that means smart outbound prospecting and fast, thoughtful handling of inbound leads. This role suits someone early in their sales career who wants to learn quickly and build a long-term career in SaaS sales. You’ll use AI tools every day and work closely with Account Executives and Business Development Managers.

What you’ll do

• Engage prospects across email, phone, LinkedIn and events
• Build rapport quickly and uncover the business challenges the platform can solve
• Work with AEs and BDMs on account-based outreach
• Join team stand-ups and share what you learn
• Run outbound sequences into ideal customer profile accounts
• Follow up inbound leads quickly and qualify them to a clear standard
• Book qualified discovery meetings for AEs and BDMs
• Use AI tools for research, personalisation and outreach at scale
• Keep accurate, disciplined records in the CRM

How success is measured

• Qualified meetings booked each week and month
• Inbound response time and conversion rate
• Calls, emails and sequences against target
• CRM data quality

What they’re looking for

• 1 to 2 years in an outbound sales or commercial role with plenty of cold calling
• Strong prospecting across phone, LinkedIn and email
• Clear written and verbal communication
• Organised enough to manage several outreach threads at once
• Motivated, resilient and coachable. Rejection doesn’t put you off
• Genuine curiosity about technology and how it solves business problems

How they work

• Customer value first: outcomes over features, relationships over transactions
• Ownership: problems are yours to solve and see through
• AI-native: AI tools are part of how you work every day
• Curiosity: you seek out learning and share it
• One team: you collaborate, support others and share knowledge
• Pace: you move fast, adapt to change and enjoy a scaling business

Training and development

• Structured onboarding on the platform, customers and internal systems
• AI tools and workflow training as standard
• A continuous learning budget and access to development platforms
• Regular knowledge-sharing sessions and communities of practice
• Mentoring, coaching and career conversations from day one
• Access to relevant industry certifications

Benefits

• £35,000 base + £10,000 OTE
• 25 days holiday plus bank holidays, rising with service
• Buy and sell holiday scheme
• An extra day off for your birthday
• 4x life insurance
• Medicash health plan
• 4% pension contribution
• Paid sick leave
• Annual performance and salary reviews

At Furza, we’re committed to promoting equality, diversity and inclusion. We encourage and welcome all applications from everyone, irrespective of background or circumstance. Apply today and our talent team will be in touch to support your requirements.