Compliance & Quality Auditor - #2174293

Internal Compliance & Quality Auditor

Manchester City Centre | Hybrid Working | Flexible Hours

Competitive Salary + Benefits

Time Recruitment Solutions are proud to be working as a preferred recruitment partner for a growing Manchester-based legal business seeking an experienced Internal Compliance & Quality Auditor to join their Quality Assurance team.

This is an excellent opportunity for a legal professional with experience in quality assurance, file auditing, compliance, supervision, or legal operations who is passionate about maintaining high standards, reducing risk, and driving continuous improvement.

Working within a supportive and progressive environment, you'll play a key role in ensuring legal files meet regulatory requirements, company procedures, and client care standards, while helping to improve overall service delivery across the business.

The Role

As an Internal Compliance & Quality Auditor, you will be responsible for auditing legal case files, identifying areas of risk, and providing constructive feedback that supports both compliance and operational excellence.

You will work closely with managers and department leaders to promote best practice, improve quality standards, and contribute towards a culture of continuous improvement.

Key Responsibilities

• Conduct regular audits of legal files to assess compliance, quality, and adherence to internal procedures.
• Review client care standards and identify instances where service falls below expected levels.
• Identify omissions, errors, risks, and areas of non-compliance, ensuring these are appropriately documented and escalated.
• Produce clear, objective, and actionable audit reports.
• Provide constructive feedback and recommendations to management teams.
• Monitor recurring themes, trends, and areas for improvement across departments.
• Support the development and enhancement of quality assurance processes and procedures.
• Maintain accurate audit records and compliance documentation.
• Promote a culture of compliance, accountability, and continuous improvement.
• Assist the wider Quality Assurance team in achieving departmental objectives.

About You

We are keen to speak with candidates who have:

• Previous experience within a legal environment in a Compliance, Quality Assurance, Supervisory, Team Leader, Audit, or File Review capacity.
• A strong understanding of legal file management, compliance standards, risk management, and client care obligations.
• Good knowledge of SRA regulations and regulatory expectations.
• The confidence to challenge poor practice, identify risks, and deliver constructive feedback.
• Strong analytical and investigative skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• The ability to analyse trends and recommend practical solutions.
• A proactive mindset with a genuine passion for maintaining quality standards and improving processes.

What's on Offer?

• Hybrid working arrangement following training.
• Flexible working hours.
• Modern Manchester City Centre offices with excellent transport links.
• Supportive and collaborative working environment.
• Ongoing training and professional development opportunities.
• Opportunity to influence quality standards and business improvement initiatives.
• Clear long-term career progression pathways.

Apply Today

Time Recruitment Solutions are acting as a preferred recruitment partner on behalf of our client for this appointment.

If you're an experienced legal professional with a passion for compliance, risk management, and quality assurance, we'd love to hear from you.

For a confidential discussion or to apply, please contact Time Recruitment Solutions today.