Office Manager - #2171571
confidential
Office Manager Manchester | £42,000 - £45,000 + Excellent Benefits | Full-Time, Permanent
Help Shape the Future of a Growing Business
Working closely with senior leadership, you'll play a key role in driving people initiatives, supporting managers, improving processes, and ensuring the Manchester Head Office operates effectively.
What's on Offer?
Salary of £42,000 - £45,000 depending on experience
Full-time permanent position
Manchester Head Office location
Free onsite parking
Company pension scheme
Holiday entitlement increasing with service
Employee recognition and reward programmes
Company events and social activities
Direct exposure to senior leadership and decision-makers
Genuine opportunity to influence business improvement and growth
Long-term career development within an ambitious and expanding organisation
The Role
As Office Manager, you'll sit at the centre of the Head Office support function, helping connect people, managers, processes, and administration across the business.
You'll take ownership of day-to-day HR operations while ensuring accurate processes, strong compliance standards, and effective office management.
Key Responsibilities
- Provide practical HR advice and support to managers across the business
- Manage employee relations matters professionally, fairly, and consistently
- Coordinate recruitment campaigns, interviews, offers, onboarding, and pre-employment checks
- Maintain accurate employee records, HR documentation, and people processes
- Ensure policies, procedures, and employment practices are implemented consistently
- Support probation management, absence management, and performance review processes
- Coordinate training, development programmes, and mandatory compliance requirements
- Oversee the smooth day-to-day operation of Head Office administration
- Identify opportunities to improve systems, workflows, and business processes
- Produce accurate people data, reports, and updates for senior leadership
- Drive continuous improvement initiatives across HR and office operations
- Build positive working relationships while maintaining accountability and professional standards
About You
We're looking for an experienced Office Manager who combines strong people skills with a proactive, hands-on approach.
You'll be confident supporting managers, comfortable managing challenging conversations, and motivated by improving processes and driving positive change.
Most importantly, you'll be someone who takes ownership, follows through on commitments, and gets things done.
Essential Skills & Experience
- Strong generalist HR experience within a fast-paced business environment
- Experience within a Facilities Management business or associated industry
- Proven recruitment, onboarding, and employee lifecycle management experience
- Excellent organisational, planning, and prioritisation skills
- Strong attention to detail and administrative capability
- Confident communicator with excellent interpersonal skills
- Ability to handle confidential and sensitive information appropriately
- Experience challenging poor practice and promoting accountability constructively
- Proactive, solution-focused mindset with a passion for continuous improvement
Desirable Experience
- CIPD qualification or working towards CIPD accreditation
- Experience within Cleaning, Security, Support Services, or other multi-site environments
- Experience supporting operational managers across geographically dispersed teams
- Exposure to HR systems improvements, process automation, and digital transformation projects
- Previous responsibility for both HR and office management functions
Ideal Backgrounds
We welcome applications from candidates currently working as:
- Office Manager
- People Operations Manager
- People Manager
- Office & HR Manager
Apply today with your updated CV for immediate consideration.
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