Business Development Manager - #2170216

Company Description Ice Telecommunications Limited (Ice Comms) is an independent consultancy specializing in mobile, traditional landline, hosted telephony, and broadband solutions for business customers. With over 50 years of combined experience managing telecom contracts, the company designs bespoke plans that help clients reduce costs while improving service quality. Ice Comms focuses on tailored, cost-effective telecommunications strategies that support long-term client relationships. The team works closely with organizations of all sizes to deliver solutions that align with their operational and budgetary needs. Prospective team members join a company committed to expert advice, responsive service, and ongoing innovation in business communications.

Role Description The Business Development Manager is a full-time, on-site role based in Manchester, responsible for driving new business and growing existing client accounts for Ice Telecommunications Limited. Day-to-day activities include identifying and qualifying prospects, conducting discovery calls and meetings, and presenting tailored telecom and connectivity solutions that align with client needs. The role involves managing the full sales cycle—from initial outreach, proposal development, and contract negotiation through to closing deals and ensuring a smooth handover to the account management and operations teams. The Business Development Manager will maintain a strong sales pipeline, prepare accurate forecasts, and report on performance metrics. This position also requires building long-term relationships, representing the company at industry events, and collaborating with internal teams to refine offerings and improve customer experience.

Qualifications

• Candidates should possess strong business development and sales skills, including lead generation, prospecting, consultative selling, and deal negotiation.
• Candidates should possess skills in client relationship management, account growth, and customer service to maintain and expand key business accounts.
• Candidates should possess commercial and analytical skills, such as market research, opportunity analysis, and the ability to prepare accurate sales forecasts and reports.
• Candidates should possess communication and presentation skills, including clear verbal and written communication, persuasive proposal writing, and confident delivery of product demonstrations.
• Candidates should possess organizational and planning skills, including pipeline management, time management, and the ability to prioritize multiple opportunities effectively.
• Relevant experience in B2B telecommunications, IT, or related technology services is highly beneficial, along with familiarity with mobile, landline, hosted telephony, and broadband solutions.
• A track record of meeting or exceeding sales targets, proficiency with CRM tools, and comfort working with Microsoft Office or similar productivity software are preferred.
• A bachelor’s degree in business, marketing, communications, or a related field—or equivalent professional experience—is advantageous.