Business Development Manager - #2168268

Company Description Callytics.ai is an AI-powered platform that transforms business conversations into actionable intelligence for organizations worldwide. The company helps enterprises understand, in real time, why customers are calling, failing to convert, or making complaints, enabling faster and more informed decisions. Its technology goes beyond basic call transcription, using natural language processing and sentiment analysis to uncover insights such as missed sales opportunities, service gaps, and advisor performance trends. With seamless CRM integration, custom dashboards, and enterprise-grade security, Callytics.ai provides clear visibility into compliance, script adherence, and much more. The platform is designed to turn every customer interaction into a competitive advantage, supporting sales, support, and compliance-focused teams.

Role Description The Business Development Manager role at Callytics.ai is a full-time, hybrid position (must be UK based) based at home, with flexibility for some work to be done in Manchsster with client meetings held at their offices on occasion. In this role, the individual will identify and qualify new business opportunities, build and manage a pipeline of prospects, and lead the end-to-end sales cycle from initial outreach to contract negotiation and closing. Day-to-day responsibilities include conducting market research, developing tailored proposals and presentations, collaborating with the senior management team to refine go-to-market strategies, and maintaining accurate CRM records. The Business Development Manager will nurture relationships with key stakeholders, represent Callytics.ai at industry events and meetings, and provide feedback on customer needs and trends to inform product development. Success in this role involves meeting and exceeding sales targets while promoting the value of Callytics.ai’s AI-driven insights to prospective and existing clients.

We are looking for a hard working, dedicated individual who understands what it takes to prospect intensely and generate business.

Qualifications

• Demonstrated experience in business development and/or B2B sales.
• Strong skills in prospecting, lead qualification, pipeline management, and closing deals, with a track record of meeting or surpassing revenue targets.
• Ability to conduct market and customer research, analyze trends, and translate insights into effective sales strategies and tailored proposals.
• Excellent communication, negotiation, and presentation skills, including the ability to engage senior stakeholders and explain complex solutions clearly.
• Comfort working with CRM systems and sales tools, with attention to detail in maintaining accurate records and reporting.
• Collaborative mindset and ability to work cross-functionally with marketing, product, and customer success teams in a hybrid work environment.
• Strong organizational and time-management skills, with the ability to prioritize multiple opportunities and work independently with accountability.
• Bachelor’s degree in Business, Marketing, Management, or a related field, or equivalent practical experience.
• Experience selling SaaS, AI, analytics, or contact center solutions is highly beneficial; familiarity