Tribunal Assistant - #2151107

This would be a great opportunity for someone with strong administration and customer service experience who enjoys a varied, people-focused role within a professional and structured environment.
This is a varied role that will primarily involve supporting hearings, alongside occasional general office administration. You will help ensure hearings run smoothly and be working with a range of people, so professionalism, discretion and excellent customer service are essential.

Key Responsibilities

• Set up hearing rooms and virtual hearing links ahead of proceedings.
• Welcome and support attendees throughout the hearing process.
• Send hearing links and relevant documentation to attendees.
• Upload, manage and share hearing documentation using internal IT systems.
• Support witnesses, including admitting them to hearings and assisting with the swearing-in process.
• Assist tribunal clerks with administrative duties and maintain accurate records of hearing progress.
• Prepare administrative documents using templates and established guidance.
• Respond professionally to telephone and email enquiries from internal and external contacts.
• Conduct test calls with hearing attendees to ensure they can access virtual hearings.
• Keep hearing rooms organised and ensure stationery and equipment are available.

What We're Looking For

• Excellent administrative and organisational skills.
• A professional, compassionate and courteous approach.
• Ability to prioritise workloads and manage changing or conflicting deadlines.
• Excellent attention to detail with the ability to produce accurate, high-quality work.
• Ability to follow established processes and procedures.
• Ability to maintain appropriate professional boundaries when working in a formal or sensitive environment.
• Previous experience supporting hearings or working within an adjudicatory, legal, regulatory or similar environment is advantageous

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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