Data Claims Caseworker Paralegal - #2150265

Duncan Lewis Solicitors:

Regulated by the Solicitor’s Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers & Partners UK independent legal directories as a top-tier law firm in all of our key practice areas – “a diligent and professional team that is prepared to go the extra mile for its clients”. A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos.

Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security.

About the Role:

Duncan Lewis Solicitors is seeking a talented and motivated Data Claims Caseworker Paralegal to join its highly regarded Data Claims Department.

The successful candidate will primarily be responsible for the New Client Diary and case set-up/onboarding as well as assistant casework support to the other lawyers in the department. You will be involved with speaking/communicating with new clients and, as part of that role, will be expected to obtain all relevant evidence from them ahead of case opening.

The successful candidate will preferably have prior experience with Data Claims work or at least an interest in data protection, privacy rights as well as unlawful processing/disclosure/retention/misuse of personal data.

• Reporting directly to the Departmental Director
• Communicating/liaising with new and existing clients by taking initial instructions and obtaining evidence in support of their claims.
• Creating files and preparing all necessary documentation for client onboarding.
• Assisting with casework support from other lawyers in the department.
• Maintaining accurate case records and ensuring compliance with the firm's quality and regulatory standards.
• Managing time recording and file administration effectively.
• Supporting departmental business development and marketing initiatives where required.
• Undertaking any other reasonable duties as directed by Management.

• Minimum one-year of Caseworker Paralegal experience within a law firm/litigation environment.
• Experience with Data Claims work is preferable.
• Interest in dealing with claims involving the UK GDPR 2018, Data Protection Act 2018, privacy rights and misuse of private information is highly desirable.
• Excellent organisational skills, with the ability to prioritise tasks and manage time effectively.
• Strong analytical and drafting skills.
• Excellent communication and client care skills.
• Ability to work effectively both independently and as part of a team.
• Strong administration and file management skills.
• Experience handling client enquiries, maintaining accurate records and preparing/managing documentation.
• Strong attention to detail and ability to work effectively under pressure.
• Experience using case management systems and Microsoft Office applications.

The Company offers competitive salaries and recognises the need to retain and reward its employees through both non-financial lifestyle rewards and financial benefits. The company operates a pay review policy, available to all staff, that sets out clearly salary review procedures available upon meeting performance targets. Our approach to rewards and benefits includes:

• Clear salary review procedures
• Automatic enrolment on to the company’s pension scheme.
• 22 days annual leave which increases with length of service
• Additional birthday leave*
• 7 days paid occupational sick pay*
• Full payment towards annual renewal of Practising Certificate (SRA, CILEX)
• Full payment of Law Society Registration Fee for Panel Membership*
• Full payment of Panel membership courses mandatory for Law Society Accreditation*
• Individual access to company’s e-library resources and training webinar library
• Employee Assistance Programme (EAP)
• Wellbeing support – Mental Health First Aiders available
• Employee Referral/Introduction Scheme
• Eyesight test vouchers
• Maternity gift/vouchers
• Full payment of employment related DBS checks
• Temporary working from abroad (in exceptional circumstances)
• Part-time working considered
• Flexible working arrangements considered, such as Hybrid-Working and Compressed Hours
• Internal training contract intake – apply to train as a solicitor as authorised by the SRA and delivery of training. Successful retention, where appropriate and in accordance with business need, as a newly qualified solicitor
• Support for SQE1 exams*
• Clear promotional opportunities (to Supervisor or Director) subject to business needs.
• Company support in becoming more prominent in field of practice through national industry award nominations, national legal directory submissions, media appearances and press releases.
• Enrolment on to Company Medical Cash Plan*

*subject to terms and conditions.

At Duncan Lewis, we are committed to excellence, diversity, and social justice. Our teams work on matters that have a genuine impact on people's lives, often representing vulnerable individuals and holding public bodies to account through expert legal representation.

We foster an inclusive and collaborative working environment where talent is recognised, professional development is encouraged, and employees are supported to achieve their full potential. With award-winning training, clear progression pathways, and a strong commitment to diversity and inclusion, Duncan Lewis offers an exceptional platform for building a successful legal career.

Join a firm where your contribution matters and where you can help give people a voice.