Travel Coordinator - #2145830

Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally.
At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning.
Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join.

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.
We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

On Behalf of Arup, we are looking for a Travel Coordinator for a 6 month contract based remotely.
May have to attend office occasionally, locations are: Manchester, Belfast, Glasgow, Leeds ,Edinburgh, London, Leeds, York, Nottingham, Bristol, Cardiff.

Purpose of the role

As a Business Travel Booker, you will provide a comprehensive travel booking service, supporting travellers and travel bookers across the business by arranging efficient and cost-effective travel solutions at both UKIMEA regional and cross-regional levels as required.

What you'll do

• Receive and process travel booking requests, ensuring all requirements are accurately captured.
• Source and recommend suitable travel options using online booking tools and approved travel partners.
• Coordinate and confirm travel arrangements, ensuring bookings are completed efficiently and in line with business needs.
• Provide support for travel-related queries, liaising with internal stakeholders, travel agencies, and external service providers as required.
• Ensure compliance with company travel policies, guidelines, and procedures, providing advice and guidance to travellers.
• Escalate complex travel issues and booking challenges where appropriate to ensure timely resolution.
• Build strong relationships with stakeholders, adopting a collaborative and customer-focused approach.

The skills you'll need

• Previous experience booking international business travel, including air, rail and accommodation arrangements.
• Proficiency in using online travel booking tools and systems for flights, hotels and rail travel.
• Strong customer service skills with the ability to support stakeholders through face-to-face, telephone and digital communication channels.
• Excellent attention to detail, ensuring accuracy across travel bookings and itineraries.
• A flexible, approachable and practical mindset, with the ability to adapt to changing business requirements.
• Confident IT skills and the ability to quickly learn and navigate new systems and technology.

About the client

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process.

Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements.AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.