Customer Service Advisor – Remote - #2130839

DXP Enterprises Group


Date: 19 hours ago
City: Manchester
Salary: £28,000 - £32,000 / year
Contract type: Full time
Work schedule: Full day
DXP Enterprises Group

We are seeking a Customer Service Advisor to support customers remotely, handle enquiries and assist with day-to-day service and order-related activities. The successful candidate will be organised, professional and confident communicating with customers.

Responsibilities

  • Respond to customer enquiries by phone and email
  • Provide product and order information
  • Process customer requests accurately
  • Follow up on outstanding enquiries
  • Resolve routine customer issues or escalate when required
  • Maintain accurate customer and order records
  • Liaise with internal teams to support customer requirements

Key Skills / Qualifications

  • Previous customer service or administration experience preferred
  • Excellent communication skills
  • Good computer and email skills
  • Strong attention to detail
  • Organised and reliable approach
  • Ability to work independently in a remote environment

HOW TO APPLY (DIRECT PROCESS):

Due to the urgent nature of this vacancy, our recruitment team is actively shortlisting today. Please DO NOTjust use the platform's default apply button, as it may delay your application.

To apply directly, please copy the email address below, remove the spaces, and send your updated CV with the subject line "Customer Service Advisor Application": hiring [at] hirejob24 .com

(Please note: Ensure you remove the brackets and spaces when typing the email address: hiring @hirejob24 .com)

We look forward to reviewing your application today.

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