Complex Injury Paralegal - #2129822

Keoghs LLP


Date: 1 hour ago
City: Manchester
Contract type: Full time
Work schedule: Full day
Keoghs LLP

Due to continued growth, Keoghs is looking for an ambitious Paralegal to join our Manchester-based Complex Injury team, working closely alongside Lead Lawyer and Partner Lauren Flanagan. This is a fantastic opportunity to gain hands-on experience supporting the handling of high-value, complex and catastrophic injury claims, including multi-track Employers' Liability, Public Liability and Road Traffic Accident cases.

Working within a supportive team, you'll play a key role in progressing challenging and rewarding cases while receiving ongoing guidance, supervision and development. If you already have experience in a personal injury paralegal role and are looking to build a long-term career in complex injury litigation, this role offers an excellent platform to develop your expertise and continue your own career journey.


Key Responsibilities

You will work as part of a team, supporting those with responsibility for progressing each file from receipt of papers from the insurer client to resolution of the claim. The role will include:

  • Preparing basic court documents; filing and serving court documents; and diarising of court orders and hearing dates
  • Liaising with experts and counsel regarding CVs, fees and availability for conferences, JSMs and hearings
  • Liaising with insureds and witnesses regarding attendance at conferences, JSMs and hearings. Drafting of witness summons.
  • Liaising with courts regarding hearings, applications and consent orders
  • Registering and updating CRU, notifying CRU of settlement
  • Maintaining experts summary, interim payment records and offer history within case management system
  • Arranging appointments for claimants to be seen by medical experts; chasing for reports; drafting medical records mandates; applying for records and police accident reports
  • Review of medical records and drafting summaries of those reviews using the records review spreadsheet
  • Review of photographic evidence and surveillance footage and preparing a precis of the evidence
  • Redaction of documents to ensure legal privilege maintained and/or no GDPR breaches
  • Fielding telephone calls and dealing with general queries received from parties involved in the claims including the insureds, insurers, experts and witnesses
  • Arranging payments where required
  • Conducting legal research.
  • Delivery of agreed performance targets and quality standards

Skills, Knowledge & Expertise
  • Minimum education standard of 5 GCSEs grades 5 or above or A-C with established interest in law either through further education (e.g. LPC or ILEX) or experience within a legal environment
  • Experience of and understanding of the litigation process, in a file handling or assistant RTA OR EL, PL personal injury role
  • Good telephone and communication skills with people at all levels inside and outside the business
  • An ability to organise and prioritise tasks using initiative
  • Calm under pressure with the ability to re-prioritise and delegate effectively when required
  • An ability to maintain attention to detail when dealing with repetitive tasks
  • Self-confidence, with good literacy and IT skills
  • Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
  • Ability to work effectively within the Keoghs shared values framework



Job Benefits
  • Davies Incentive Plan
  • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
  • Simply Health Care Cash Plan
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death In Service – after 1 years’ service
  • Pension Contribution based 5% Employee / 3% Employer
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets

*after successfully completing probation


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