Business Analyst - #2125524

Location: Manchester (1 day per week onsite, remainder remote)
Type: Permanent / Fixed Term / Contract (depending on requirement)
Sector: Healthcare or Retail

An established UK organisation is seeking an experienced Business Analyst to support a portfolio of transformation initiatives across HR, Finance and back-office systems. Working within a complex, multi-site environment, you will act as the bridge between business stakeholders and delivery teams, helping shape and deliver process improvements, technology enhancements and strategic change programmes.

This is an excellent opportunity for a Business Analyst who enjoys stakeholder engagement, process optimisation and requirements management within HR, Payroll, Workforce Management, ERP or Finance system landscapes.

• Lead business analysis activities across multiple change initiatives
• Facilitate workshops, interviews and stakeholder sessions to elicit requirements
• Analyse and document current and future state business processes
• Produce high-quality business requirements, user stories, process maps and functional specifications
• Work closely with HR, Finance, Operations and Technology teams to define solutions
• Support requirements traceability, prioritisation and governance activities
• Identify process inefficiencies and recommend improvements
• Assist with testing, validation and business readiness activities
• Manage risks, dependencies and impacts associated with business change
• Support adoption of automation and AI-enabled solutions where appropriate

• Proven experience as a Business Analyst within complex organisational environments
• Strong background delivering HR, Finance, Payroll, ERP or workforce-related transformation projects
• Experience working across business and technology teams
• Skilled in requirements elicitation, workshop facilitation and stakeholder management
• Strong process mapping and business process improvement expertise
• Experience operating within Agile, Waterfall or hybrid delivery environments
• Comfortable supporting testing, UAT and change activities

• Healthcare, NHS, healthcare services, retail or consumer-facing sector experience
• Exposure to HR platforms such as Workday, SuccessFactors, Oracle HCM, iTrent or Dayforce
• Experience with Finance platforms such as SAP, Oracle ERP, Dynamics 365 Finance or Unit4
• Knowledge of BPMN, Lean Six Sigma or Value Stream Mapping
• Familiarity with Power BI, Jira, Confluence and Visio
• Exposure to AI, automation, Power Automate, UiPath or Copilot-enabled business processes

• Business Process Analysis & Improvement
• Requirements Gathering & Documentation
• Stakeholder Management
• Workshop Facilitation
• Process Mapping (Current & Future State)
• Data Analysis & Reporting
• Business & Functional Requirements
• Change Impact Assessment
• Testing & User Acceptance Support
• Problem Solving & Critical Thinking

You will be a collaborative and proactive Business Analyst who can confidently engage with stakeholders at all levels, challenge constructively, and translate business needs into practical solutions. You'll thrive in a fast-paced environment and have a passion for improving processes, systems and user experiences.

Location Requirement: Manchester area with onsite attendance approximately one day per week.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.