Customer Sales Advisor - #2125135

Greys Specialist Recruitment are working on behalf of a leading specialist health clinic to recruit a fully remote Customer Sales Advisor to join their growing team.

This is an excellent opportunity for a commercially driven, customer-focused individual to join a purpose-led organisation where you’ll play a key role in guiding patients through their treatment journey while delivering a high-quality sales experience.

The Role

As a Customer Sales Advisor, you will be responsible for converting warm enquiries into booked consultations and treatments. You’ll act as the first point of contact for prospective patients, providing reassurance, clear information, and a seamless booking experience.

This is a fast-paced, target-driven role where strong communication skills and a consultative sales approach are essential.

Key Responsibilities

• Respond to inbound enquiries via phone and email in a professional and timely manner
• Convert warm leads into consultation and treatment bookings
• Guide customers through the full journey from initial enquiry through to confirmed appointment
• Provide clear, accurate information and handle questions or concerns with empathy and confidence
• Manage a pipeline of prospects, including proactive outbound follow-ups
• Take payments and issue booking confirmations
• Maintain accurate records using CRM and internal systems
• Work collaboratively with internal teams to ensure a smooth patient experience
• Handle and resolve basic customer queries or escalate where necessary
• Consistently meet or exceed sales targets and KPIs

About You

We’re looking for someone who combines strong sales ability with excellent customer service skills.

You’ll ideally have:

• Proven experience in a sales and customer service role, ideally 2–3+ years
• Experience working towards targets in a structured, KPI-driven environment
• Strong communication skills and the ability to build rapport quickly over the phone
• Excellent organisation skills, with the ability to manage multiple enquiries at once
• Confidence using CRM systems and general IT platforms
• Commercial awareness with a genuine passion for helping customers
• A self-motivated, resilient and team-oriented approach

What’s on Offer

• Competitive salary + performance-related bonus
• This role is fully remote, with no onsite work required
• One late start/late finish evening per week
• One Saturday per month, 09:00–16:00, with time off in lieu provided
• Structured training and ongoing development
• Supportive and collaborative team environment
• Opportunity to grow within a reputable and expanding healthcare provider

Interested?

If you’re a driven sales professional who enjoys working in a customer-centric environment and wants to be part of a business that makes a genuine difference, we’d love to hear from you.

Contact Adam Pritchard or David Mason at Greys Specialist Recruitment