Learner and Employer Engagement Officer - #2106359

Salary: £32,000–£35,000 per annum

Job Type: Full-Time | Permanent

Working Hours: Monday–Friday

We're looking for a motivated and results-driven Learner & Employer Engagement Officer to join a growing training and employability team. This is an exciting opportunity for someone who enjoys building relationships, working towards targets, and helping people gain the skills and opportunities they need to succeed.

In this role, you'll manage the full learner journey—from initial enquiry and enrolment through to training and employment—while developing strong partnerships with employers to create job opportunities, work placements, and apprenticeships.

If you have experience in recruitment, employability, learner engagement, or sales and are passionate about changing lives through education and employment, we'd love to hear from you.

• Generate and convert learner leads through referral partners and employer networks.
• Build and maintain relationships with employers to source vacancies, apprenticeships, and work placement opportunities.
• Manage the end-to-end learner journey, including onboarding, screening, and suitability assessments.
• Provide information, advice, and guidance to learners throughout their programme.
• Support learners into sustainable employment, apprenticeships, or further education.
• Develop relationships with referral partners, stakeholders, and external organisations.
• Maintain accurate CRM records and produce weekly performance reports.
• Attend external venues, including Jobcentre Plus, community hubs, and partner locations.
• Achieve and exceed KPIs relating to learner enrolments, interviews, and employment outcomes.
• Ensure safeguarding and compliance requirements are met throughout the learner journey.

• Experience in recruitment, employability, learner engagement, sales, or a similar customer-focused role.
• A proven track record of achieving targets and working in a KPI-driven environment.
• Confidence engaging with employers, partners, and external stakeholders.
• Excellent communication, organisational, and relationship-building skills.
• The ability to manage multiple priorities in a fast-paced environment.
• Knowledge of funded training programmes, adult education, or employability services is desirable.

• Recruitment or welfare-to-work background.
• Experience within the construction, engineering, or manufacturing sectors.
• Knowledge of employability, skills, or vocational training programmes.

• GCSE English and Maths (or equivalent).
• IAG Level 2 qualification or willingness to work towards achieving it.

• Competitive salary of £32,000–£35,000.
• Monday to Friday working hours.
• 25 days' annual leave plus bank holidays, with additional leave awarded for long service.
• Birthday day off (following the qualifying period).
• Company pension scheme.
• Health cash plan.
• Paid volunteering day.
• Ongoing training and professional development opportunities.
• The opportunity to make a genuine impact by helping learners achieve their career goals.

If you're passionate about supporting people into employment, building strong employer relationships, and delivering outstanding learner outcomes, we'd love to hear from you.

Apply now for immediate consideration.