Accommodation Support Worker - Manchester - #2100100

• Location: Manchester

You will be joining the team as an Accommodation Support Worker. This role is crucial in providing housing-related support and developing long-term housing solutions for residents facing homelessness. You will be a key point of contact within the Homelessness Service, ensuring the delivery of high-quality temporary accommodation and support.

• Conduct prompt assessments of customers referred for accommodation, ensuring a safe and supportive environment.
• Provide high-quality housing-related support, advice, and advocacy to assist residents in accessing various support services related to benefits, education, employment, and resettlement options.
• Offer intensive support for customers with complex needs, particularly those exhibiting antisocial behaviour, and develop holistic support plans with agreed individual targets.
• Manage the upkeep and smooth operation of the temporary accommodation facilities, including property repairs, health and safety requirements, and rent collections.
• Deliver a comprehensive building management service, including the preparation of flats for let, organising repairs and maintenance, and managing building services staff.
• Maintain accurate, up-to-date records on all aspects of service provision, adhering to City Council systems and financial regulations.
• Contribute to the planning and implementation of changes in working practices and service delivery, ensuring compliance with corporate policies and contributing towards corporate goals.

• Experience in housing support or a related field.
• Strong communication skills, with the ability to effectively manage relationships with customers and local agencies.
• Proficient in planning, organising, and prioritising workloads in a dynamic environment.
• Competent ICT skills with the ability to use multiple applications and systems.
• Problem-solving and decision-making skills, capable of handling complex situations under pressure.
• Must consent to and pass an enhanced DBS disclosure check.

To apply for the Accommodation Support Worker position, click Apply now and submit your CV