CRO Manager - #2092054

CRO Manager

£50,000 - £60,000

This is an opportunity to take ownership of end-to-end customer experience and conversion strategy within a fast-paced, data-driven organisation. You will play a key role in shaping how digital journeys perform, using experimentation and insight to deliver measurable commercial impact across multiple products and markets.

THE COMPANY

They are a well-established, customer-focused business operating across international markets, with a strong digital presence and a commitment to innovation. Their approach is centred on delivering seamless customer experiences, supported by data, analytics, and modern technology. With continued investment in digital and experimentation capabilities, they are building a culture that prioritises continuous improvement and measurable outcomes. You will be joining a collaborative environment where cross-functional teams work closely to deliver high impact change.

THE ROLE

As a CRO Manager you will you will lead customer experience optimisation initiatives, with responsibility for driving conversion, engagement, and overall performance.

Specifically, you can expect to be involved in the following:

• Own and optimise the end-to-end digital customer journey across multiple touchpoints
• Develop and execute a data-driven CRO and experimentation roadmap
• Use analytics, user behaviour data, and testing insights to identify opportunities for improvement
• Manage A/B testing and experimentation programmes to validate and scale changes
• Collaborate with product, engineering, UX, and marketing teams to deliver optimisation initiatives
• Define key performance metrics and present insights and recommendations to senior stakeholders
• Champion a culture of testing, learning, and continuous optimisation across the organisation

SKILLS AND EXPERIENCE

The successful CRO Manager will have the following skills and experience:

• Strong commercial experience in conversion rate optimisation, customer experience, or digital product
• Proven ability to deliver measurable impact through experimentation and testing
• Experience with analytics and testing tools such as Google Analytics, Optimizely, VWO, or similar
• Solid understanding of digital journeys, user behaviour, and UX best practice
• Ability to translate complex data into clear, actionable insights
• Experience working cross functionally with technical and non-technical stakeholders
• Strong communication skills with the confidence to influence decision making

BENEFITS

The successful CRO Manager will receive the following benefits:

• Salary between £50,000 - £60,000 - depending on experience

HOW TO APPLY

Please register your interest by sending your resume to Majid Latif via the Apply link on this page.