Ecommerce Executive - #2091727

About the role

We're looking for a highly organised and commercially aware Ecommerce Executive to join our fast-paced team on a 6-month contract based at our Manchester Head Office.

The role is ideal for someone who thrives in a dynamic retail environment, can confidently manage multiple priorities, and has hands-on experience working with Shopify. You will support the day-to-day trading and optimisation of our ecommerce channels across multiple markets, working closely with teams across the business from marketing and creative to customer care, buying and tech.

You should be agile, proactive, detail-oriented, and comfortable operating in a business where priorities can move quickly.

Key responsibilities

• Support the day-to-day trading and merchandising of the ecommerce store across multiple international markets
• Manage product launches, collections, promotions, homepage updates, and campaign execution within Shopify
• Maintain site content, navigation, product categorisation, and merchandising standards
• Manage onsite search, merchandising, and product discovery tools to optimise customer experience and conversion
• Monitor site performance and customer experience, identifying opportunities for optimisation and growth
• Liaise with development team to launch new campaigns during peak trade
• Co-ordinate with internal departments including marketing, CRM, creative, operations, and customer care to ensure seamless campaign delivery
• Assist with app management, troubleshooting issues, and liaising with third-party partners where required to maintain a smooth customer experience
• Support trading analysis, reporting, and performance reviews across key ecommerce KPIs
• Ensure accuracy across pricing, promotions, and onsite messaging
• Help manage multiple ongoing projects simultaneously while maintaining strong attention to detail
• Identify opportunities to improve processes, efficiencies, and customer experience across the ecommerce journey

Skills & experience

As this is a fixed term contract, previous experience as an Ecommerce Executive or in a similar ecommerce trading role is essential, with the ability to quickly adapt and hit the ground running.

• Strong experience working within a fast-paced retail or fashion ecommerce environment
• Hands-on experience using Shopify is essential
• Strong Excel skills and confidence manipulating large datasets
• Experience using onsite search and merchandising platforms such as Tagalys or similar is desirable
• Experience trading across multiple international markets and currencies
• Highly organised with the ability to manage multiple priorities and deadlines simultaneously
• Strong communication skills and confidence working cross-functionally with multiple departments
• Commercial mindset with a strong understanding of ecommerce best practices
• Experience managing or working with ecommerce apps and third-party integrations is highly desirable
• Strong problem-solving skills with a proactive approach to finding solutions
• Good analytical skills with the ability to interpret performance data and trading trends

Ideal candidate

You're someone who:

• Thrives under pressure and enjoys working at pace
• Can confidently juggle multiple projects and priorities without losing attention to detail
• Is proactive and takes ownership of tasks and projects
• Works collaboratively and builds strong relationships across teams
• Has a strong understanding of ecommerce operations and customer journey
• Enjoys working in a commercially driven retail environment

Tech Stack Exposure

Experience working with or confidence using:

• Shopify
• Excel / Google Sheets
• Google Analytics
• Tagalys (or similar Search and Merch platforms)
• Ecommerce apps and integrations
• Power BI

Contract Details

• 6-month fixed-term maternity cover contract
• Full-time
• Office-based role at our Manchester Head Office
• Competitive salary depending on experience