Senior Account Executive / Account Manager - #2087491

We're looking for an ambitious Senior Account Executive or Account Manager to join our growing client services team.

You'll be at the centre of the agency, helping to turn client objectives into exceptional brand, digital and motion projects. Working closely with strategists, designers, developers and clients, you'll ensure projects run smoothly, relationships stay strong and opportunities don't get missed.

This role is ideal for someone looking to take the next step in their agency career and gain exposure to a wide variety of clients, sectors and project types.

Key Responsibilities

• Building strong day-to-day relationships with clients and becoming a trusted point of contact
• Managing projects from brief through to delivery, ensuring work is completed on time and within budget
• Supporting senior members of the client services team on larger accounts and strategic projects
• Producing timings, schedules, estimates and project documentation
• Writing clear briefs and communicating client feedback effectively to internal teams
• Coordinating resource requirements with designers, developers and motion designers
• Helping identify opportunities for additional work and added value across client accounts
• Supporting project commercials and ensuring work is tracked accurately

Experience

• 2–5 years agency experience in a client services, account management or project management role
• Experience managing multiple projects across different clients simultaneously
• Comfortable working directly with clients and building relationships
• Experience working across branding, digital, marketing or creative projects

Capabilities

• Excellent organisation and project management skills
• Strong communication skills, both written and verbal
• Ability to prioritise multiple projects and deadlines
• Commercial awareness and attention to detail
• Collaborative and confident working across multidisciplinary teams
• Able to spot potential issues early and find practical solutions

Your Personality

• Positive and proactive
• Naturally organised
• Curious and eager to learn
• Passionate about branding, design and digital
• A good communicator and relationship builder
• Calm under pressure and adaptable to change

What we offer

• Competitive salary based on experience
• Improved workplace pension
• Monthly well-being allowance
• 33 days paid holiday (inc bank holidays)
• Your Birthday off and a £100 present
• Hybrid working: working remotely for 2 days per week, with the other 3 being based in our Manchester studio
• We have core working hours but start and finish times are flexible to suit you
• Learning and development programs individual to you
• Free refreshments, breakfast and fruit are provided in the office all week
• Regular team building socials and meals out