Digital Service Assessor - #1798246
Graphics Unlimited (Vic) Pty Ltd
Date: 17 hours ago
City: Manchester
Contract type: Full time
Work schedule: Full day
DWP. Digital with Purpose.
DWP is the UK's largest government department. Right now, we're using the latest tech, tooling, and thinking to power a once-in-a-generation digital transformation, building products and services that work better for millions of citizens across the UK.
We're focused on building and running innovative digital technology solutions that meet and respond to the changing needs and expectations of millions of people.
To help us achieve this, we are looking for a Digital Service Assessor to play an important role in ensuring the delivery of high-quality digital services to our users.
Digital Service Assessors have a crucial role ensuring DWP services comply to the Government's Service Standard for delivery of high-quality services.
Data. Work. Projects.
DWP's Service Standard Assurance team make sure the needs of users are really understood and are appropriately reflected in the design and delivery of brilliant digital services.
A key element of this role is helping service teams to do the right things, in the right way, at the right time.
As a Digital Service Assessor you will carry out Service Standard assessments for DWP's larger, more complex services.
You'll use the right method and approach, and produce reports for senior leaders which describe the readiness of individual services to proceed to the next stage of their digital journey.
You will play a key role as an ambassador of the Service Standard Assurance and actively contribute in a range of forums, meetings, networks, conferences and online communities to increase its eminence.
We'll assess you against these behaviours during the selection process:
Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, London, Manchester, Newcastle or Sheffield, whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of £42,614.
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £12,345 per year.
Holidays: A generous leave package starting at 26 days rising to 31 days over time.
You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
We know your time is valuable so our application and selection process is just two stages:
LNKD1_UKTJ
DWP is the UK's largest government department. Right now, we're using the latest tech, tooling, and thinking to power a once-in-a-generation digital transformation, building products and services that work better for millions of citizens across the UK.
We're focused on building and running innovative digital technology solutions that meet and respond to the changing needs and expectations of millions of people.
To help us achieve this, we are looking for a Digital Service Assessor to play an important role in ensuring the delivery of high-quality digital services to our users.
Digital Service Assessors have a crucial role ensuring DWP services comply to the Government's Service Standard for delivery of high-quality services.
Data. Work. Projects.
DWP's Service Standard Assurance team make sure the needs of users are really understood and are appropriately reflected in the design and delivery of brilliant digital services.
A key element of this role is helping service teams to do the right things, in the right way, at the right time.
As a Digital Service Assessor you will carry out Service Standard assessments for DWP's larger, more complex services.
You'll use the right method and approach, and produce reports for senior leaders which describe the readiness of individual services to proceed to the next stage of their digital journey.
You will play a key role as an ambassador of the Service Standard Assurance and actively contribute in a range of forums, meetings, networks, conferences and online communities to increase its eminence.
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing - Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others
- Leadership - Show pride and passion for public service. Create and engage others in delivering a shared vision. Value difference, diversity and inclusion, ensuring fairness and opportunity for all
- Making Effective Decisions - Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications and risks of decisions
- Seeing the Big Picture - Understand how your role fits with and supports organisational objectives. Recognise the wider Civil Service priorities and ensure work is in the national interest
- Quality Assurance
Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, London, Manchester, Newcastle or Sheffield, whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of £42,614.
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £12,345 per year.
Holidays: A generous leave package starting at 26 days rising to 31 days over time.
You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
- Sports and social activities
- Professional development, coaching, mentoring and career progression opportunities.
We know your time is valuable so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
- Interview: a single stage interview online.
LNKD1_UKTJ
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