La Mer Counter Manager Lead, Selfridges Manchester Exchange - #1796507
The Estée Lauder Companies Inc.
Date: 20 hours ago
City: Manchester
Contract type: Full time
Work schedule: Full day
Description
La Mer’s prestige skin care journey began when Dr. Max Huber suffered burns in a lab accident and was inspired to create his own destiny. Aerospace Physicist by day, star-gazer and dreamer by night, he hoped to unlock the legendary revitalizing powers of the sea he held so dear. 6,000 experiments and 12 years of searching led to the epiphany of a lifetime – a fermentation process that transformed sea kelp and other pure ingredients into Miracle Broth. This renewing elixir at the heart of Crème de la Mer would finally transform the look of his skin.
We are seeking an inspirational and energetic Counter Manager Lead to play a leading role in the success of the team by supporting the Counter Manager to lead, coach and develop our team of Skin Care Experts to achieve sales, client service and operational targets. You will have partial accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter looking for a progressive career within the Luxury Retail Beauty Industry, then this could be the perfect role for you.
Qualifications
Compensation and Benefits
Competitive industry salary
Commission scheme
Product discount
Training & development
About You
You will have:
Proven retail experience at Supervisor or above level, preferably within beauty or skin care
Experience in team management with skills in leadership, communication, motivation and performance evaluation
The ability to provide inspirational, authentic and personalized customer service
A drive to achieve sales and customer service targets
Experience of creating and executing in-store events
An approachable and friendly personality
Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview
Proof of right to work in the country
La Mer’s prestige skin care journey began when Dr. Max Huber suffered burns in a lab accident and was inspired to create his own destiny. Aerospace Physicist by day, star-gazer and dreamer by night, he hoped to unlock the legendary revitalizing powers of the sea he held so dear. 6,000 experiments and 12 years of searching led to the epiphany of a lifetime – a fermentation process that transformed sea kelp and other pure ingredients into Miracle Broth. This renewing elixir at the heart of Crème de la Mer would finally transform the look of his skin.
We are seeking an inspirational and energetic Counter Manager Lead to play a leading role in the success of the team by supporting the Counter Manager to lead, coach and develop our team of Skin Care Experts to achieve sales, client service and operational targets. You will have partial accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter looking for a progressive career within the Luxury Retail Beauty Industry, then this could be the perfect role for you.
Qualifications
Compensation and Benefits
Competitive industry salary
Commission scheme
Product discount
Training & development
About You
You will have:
Proven retail experience at Supervisor or above level, preferably within beauty or skin care
Experience in team management with skills in leadership, communication, motivation and performance evaluation
The ability to provide inspirational, authentic and personalized customer service
A drive to achieve sales and customer service targets
Experience of creating and executing in-store events
An approachable and friendly personality
Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview
Proof of right to work in the country
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