Business Development Director - Fulfilment / Logistics - #1785153

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment.

Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

About THG

We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.

We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry

Life at Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment.

Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

Role Overview

You would be joining a new sales team focussed solely on selling our Fulfilment proposition. This proposition is a key driver in the growth of the wider business meaning you will be able to make a demonstrable impact quickly.

This is a true hunter role where you would be managing end to end deal processes. The focus is on mid and enterprise level clients looking take products direct to a consumer. You will be armed with one of the strongest Fulfuilment propositions on the market, pushing automation and innovation.

You can find more about our THG Fulfil proposition here: https://www.thgingenuity.com/products/fulfillment

Key Responsibilities

• Analyse existing client portfolios to identify revenue growth opportunities.
• Develop and execute strategies to upsell and cross-sell products or services that align with clients' business objectives.
• Build deep, trusted relationships with key stakeholders within the client base.
• Act as a consultant, understanding clients' challenges and aligning solutions to meet their needs.
• Own the entire sales process for upselling and cross-selling initiatives, from initial outreach to deal closure.
• Achieve and exceed growth and revenue targets for the assigned client base.
• Collaborate with internal teams (e.g., product, marketing, customer success) to ensure a seamless client experience.
• Gather insights from clients to inform product development and marketing strategies.
• Proactively identify areas for improvement and propose solutions that enhance client satisfaction and retention.
• Reporting & Forecasting:
• Maintain accurate records of sales activities and client interactions in CRM tools.
• Provide regular reports and forecasts on revenue growth performance and pipeline health.
• Potential to grow into leadership role
  
  

Requirements

• Proven track record in a growth-focused sales role within Fulfilment or Logistics sales (Can be SaaS or Logistics solutions, we are keen to find fulfilment experts)
• Strong consultative sales skills with the ability to uncover client needs and align them with solutions.
• Exceptional communication, negotiation, and presentation skills.
• Analytical mindset with the ability to identify growth opportunities through data-driven insights.
• Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales analytics platforms.
• A team player with a collaborative approach and a client-first attitude
  
  

Benefits

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
  
  

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.
  
  

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.
  
  

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.
  
  

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.