Senior People Advisor - #1780454
Oliver James

Overview
As a Senior People Advisor for Oliver James, you will join the People Operations team in a centralised People team based in Manchester and report directly to the People Business Partner.
Working globally you will be responsible for delivering proactive and high-quality employee relations support to managers and policy guidance to our global workforce. The role will work internationally but global knowledge is not essential. The advisor will act as a first point of contact for casework, while also contributing to continuous improvement and ensuring alignment with business goals.
The advisor will work closely with the People business partner, in house Employment Law team, and management to ensure consistent and fair application of company policies and procedures.
An insight into some of your responsibilities:
Employee Relations Management:
- Advise line managers on HR policies, ER issues, and casework (e.g., disciplinary, performance management, absence)
- Manage low to mid-level complexity casework independently, escalating high-risk issues where appropriate
- Ensure consistent application of policy and processes, aligned with employment law and best practice
Policy, Compliance and Documentation
- Support the implementation and consistent use of core HR policies and templates
- Maintain accurate documentation and ensure document control across contracts, letters, and templates
- Communicate policy changes and updates to employees and management effectively.
- Monitor and interpret global labour laws and regulations to ensure company compliance.
- Identify and mitigate risks related to employee relations and provide proactive solutions.
Training and Development:
- Support the People Business Partner with designing and delivering toolkits for managers and employees on employee relations best practices, company policies, and legal compliance.
Data Analysis and Reporting:
- Escalate and support with tracking employee relations metrics to identify trends and areas for improvement.
- Assist with preparation of reports relating to employee relations activities and outcomes.
Stakeholder Collaboration:
- Partner with People business partners, legal teams, and management to ensure a consistent approach to employee relations across all locations.
- Foster a positive relationship with employees by being approachable and maintaining open lines of communication.
To perform this role well, we require:
- Experience in employee relations or HR advisory roles, (in a global context is desirable but not essential)
- Excellent written and verbal communication skills.
- Experience working with senior leaders, with confidence to challenge where necessary.
- In-depth knowledge of UK employment laws and regulations
- High level of integrity and the ability to handle sensitive and confidential information.
- Strong interpersonal skills
- Exceptional organisational skills and the ability to independently manage a high volume caseload
- Ability to balance legal compliance with commercial considerations.
- Ability to work independently and collaboratively
- A highly motivated individual who thrives in a fast paced and dynamic setting
- CIPD level 5 (desirable, or willing to work towards)
Experience in employee relations or HR advisory roles, (in a global context is desirable but not essential)
Excellent written and verbal communication skills.
Experience working with senior leaders, with confidence to challenge where necessary.
In-depth knowledge of UK employment laws and regulations
High level of integrity and the ability to handle sensitive and confidential information.
Strong interpersonal skills
Exceptional organisational skills and the ability to independently manage a high volume caseload
Ability to balance legal compliance with commercial considerations.
Ability to work independently and collaboratively
A highly motivated individual who thrives in a fast paced and dynamic setting
CIPD level 5 (desirable, or willing to work towards)
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