Operations & Relationship Manager FTC - #1779695

At Community Health Partnerships (CHP), we are redefining the landscape of community-based healthcare. As a wholly owned Department of Health and Social Care company, we manage over 300 high-quality community health buildings and partner with NHS systems to deliver innovative infrastructure solutions. We play a pivotal role in delivering modern, sustainable, and accessible health infrastructure across England. Our mission is simple: enable better care through better spaces.

Operations and Relationship Manager role based in East Lancashire.

The vision of our sites is that they operate as integrated community hubs, as ‘catalysts for health &

wellbeing’ at the heart of their local community, providing services that meet health needs and supporting local people to improve their own health and wellbeing and that of their community.

Centre management within CHP is critical to the delivery of this vision, by:

• Delivering excellent site management so that the site meets the requirements of both patients and service providers;
• Maximising utilisation of the site, so that the space is fully utilised throughout its working hours
• Facilitating collaboration and an integrated approach between services both within the site and in the local community;
• Engaging local people and organisations so the sites become key community hubs, at the heart of the local community.
  
  
  

The Operations & Relationship Manager (ORM) role is to facilitate the integration and engagement of existing and prospective tenants and provide day-to-day management of the sites. The role works closely with the CHP Property team to help ensure the safe and efficient running of the site whilst working closely with tenants to maximise tenant satisfaction and improve utilisation. The ORM role will report into a Portfolio Manager (PM) or Senior Portfolio Manager (SPM).

We offer a rewarding environment to our employees and believe in nurturing a high performance culture where everyone can achieve their personal best.

Our benefits package includes a minimum 25 days holiday per year, a generous pension scheme, 2 days paid volunteering, Employee Assistance Programme, Healthshield and more.

For a complete Job Description, please see supporting documents below.