Interface Coordinator (Hotel Interface Systems) - #1771203

Interface Coordinator (Hotel Interface Systems) - UK (Remote) - 12+ months (Contract) - 25k - 30k GBP/AnnumRole OverviewThe Interface Coordinator will work remotely to configure, test, and collaborate with a third-party provider in the implementation of Point of Sale (POS) systems across hotels. This role is ideally suited for a tech-savvy professional with deep familiarity in hotel operational interfaces—such as keys, phones, POS, and Property Management Systems (PMS). With a focus on ensuring seamless system integration, the successful candidate will leverage strong communication skills and a positive, engaging personality to drive project success.

Key ResponsibilitiesSystem Configuration & Testing:Configure and test hotel interfaces to integrate POS solutions with existing hotel technologies (keys, phones, PMS, etc.). Perform troubleshooting and quality checks to ensure reliable and efficient systems integration. Vendor Collaboration:Work closely with a designated third-party company to facilitate the smooth implementation of POS systems in hotels.

Act as a primary liaison between internal stakeholders and external vendors, ensuring timely communication and effective project coordination. Interface Management:Document configuration procedures, test outcomes, and resolution of technical issues. Ensure that all hotel interface integrations adhere to operational standards and project specifications.

Communication & Reporting:Maintain clear and consistent communication with project teams and stakeholders. Provide regular updates on progress, challenges, and overall project status. Required Skills & QualificationsTechnical Proficiency:Strong understanding of hotel interface systems (e.g., key systems, phone systems, POS, PMS).

Experience with Point-of-Sale systems is a significant plus. Industry Experience:A minimum of 5 years’ experience in hotel operations, with demonstrable expertise in hotel technology. Preferably, candidates should have experience with Hilton or be familiar with Hilton operational standards.

Communication & Interpersonal Skills:Excellent verbal and written communication skills. Capable of articulating technical concepts to a non-technical audience. Problem Solving:Proven ability to troubleshoot system issues and implement efficient solutions in a remote working environment.

Preferred AttributesPersonality:Positive, approachable, and a good team player with a strong sense of responsibility and initiative. Additional Experience:Any previous hands-on work in testing and configuring POS or hotel operational systems will be considered an advantage.