1ST / 2ND LINE IT SUPPORT ENGINEER (MSP) - #1767112
Communicate Better
Date: 11 hours ago
City: Manchester
Contract type: Full time
Work schedule: Full day
- Provide 1st / 2nd line remote and on-site support to clients
- Interact with technical and sales team members to complete tasks
- Ability to follow processes and work under your own initiative
- Punctual, self-motivation with the ability to work alone or within a team
- A confident and professional manner and high customer service values
- Excellent written and verbal communication skills with the ability to explain technical matters to both technical and non-technical people
- Understanding of internet connectivity methods and cloud computing
- Strong troubleshooting of software and hardware issues
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