Information Technology Support Technician - #1707542

IT Support Engineer - £27,000-£35,000 – Field Based around the Northwest

An established organisation with a regional presence in the Northwest is seeking a skilled IT Support professional to join its close-knit technology team. The ideal candidate will have a broad technical skill set, a proactive mindset, and the flexibility to work both independently and collaboratively. Regular travel to various sites and occasional out-of-hours support will be required as part of the role.

Key Responsibilities

• Provide day-to-day support for the company’s EPOS systems across locations.


• Deliver technical training and support to staff members.


• Offer technical support for internal business systems at the head office, including incident resolution and handling service requests.


• Administer and support core IT infrastructure, including servers, networks, and virtual environments.


• Work with external technology vendors and service providers to ensure optimal system performance and service delivery.


• Provide out-of-hours and weekend support on a rotational basis.

Key Skills and Experience

• Strong practical knowledge of Microsoft SQL.


• Previous experience working with EPOS systems.


• Experience with Microsoft Active Directory, Exchange, and Windows Server.


• Familiarity with VMware, Veeam Backup, and mobile device management platforms.


• Understanding of core networking concepts including switches, DNS, DHCP, VLANs.


• Ability to install, configure, and maintain a range of hardware including desktops, laptops, and servers.


• Proficiency with Microsoft Office applications and experience using cloud services such as Office 365 and Microsoft Azure.


• A full UK driving licence and access to a vehicle is essential.

Benefits:

• Company pension


• Employee discount


• On-site parking


• & More!

If you are interested, please apply now!