International Payroll Operations Advisor - #1707417

The Vacancy

With offices in Slough, Leeds, Manchester, Grimsby and Glasgow, you will be expected to attend the closest office twice a week'

Our Managed Services team are hiring and seeking a Senior International Operations Advisor to lead and coordinate all aspects of the payroll process for our top-tier accounts across multiple international regions.

You will be responsible for ensuring the precision, timeliness, and compliance of payroll operations according to internal policies and regulatory standards. You will also play an essential role in maintaining the satisfaction of our clients and preserving the integrity of the business.

By coordinating interdepartmental efforts, mentoring the payroll team, and continually seeking ways to improve processes, the Senior International Operations Advisor will drive efficiency, accuracy, and payroll best practices to support the company's strategic objectives.

What will you be doing?

• Oversee the end-to-end payroll process for top-tier client accounts, ensuring accurate and timely delivery of services.
• Partner with internal and external teams to enhance process efficiency and coordinate on all payroll-related items.
• Contribute to financial audits by providing records and documentation related to payroll, as required.
• Address any payroll-related queries and issues in a professional and timely manner, ensuring customer satisfaction.
• Regularly review and update payroll policies and procedures, keeping abreast of changing legislation.
• Implement and oversee robust procedures for managing payroll across multiple countries, ensuring they are scaling in line with business growth.
• Manage payroll operations process for clients, in all countries, ensuring employees are paid accurately, compliantly and on time
• Query and incident management, via multiple communication tools
• Maintain all required departmental/management KPI and SLA reporting accurately and timely
• Proactively engage clients via multiple communication tools

What we are seeking

• Proven experience in a similar role at a global level, with a strong understanding of international payroll procedures and legal requirements
• Fluent in English is essential, additional languages are Desirable
• Proficiency in payroll software and good knowledge of MS Office
• Strong analytical and problem-solving skills
• Excellent communication and leadership abilities
• High degree of professional ethics, integrity, and confidentiality
• Ability to work under pressure, meet deadlines, and prioritise tasks effectively
• CIPP Qualified desirable

Please note:

We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

INDLOW

About IRIS

As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.

IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.

Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.

Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.

It’s vital these mission-critical functions work first time, every time.

That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.

IRIS is a company built on hiring the best people; our people are our greatest assets.

They enable us to be the innovative, market-leading, and high-performing company that we are today.

We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.

These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.

IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.

This is why we work to create an environment where employees feel like they are part of a team.

We believe in creating a culture of engagement and reward to develop your potential and offer long-term career success. We do this by:

Supporting our managers to be great leaders, providing inspirational management resources and offering dedicated management development training.

Rewarding individual excellence through dedicated initiatives and Employee Awards for demonstrating our values.

Offering regular training and development programmes tailored to each employee’s development needs and providing a commitment to a ‘learning culture’ which shares knowledge, best practice and our long-standing expertise between employees.

We’re committed to a culture of continuous improvement and listen to our employees via regular feedback sessions and employee engagement surveys.

Our employees love the colleagues they work with. We promote a positive environment where our people feel comfortable, make friends and support each other.

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