Presales Solution Architect - Business Applications - #1705581

This role offers a fantastic opportunity to join the leading Microsoft Partner in the UK as a Dynamics 365 Pre-Sales Solution Architect.

Key responsibilities include understanding client needs and business drivers in order to design solutions that best meet the client’s requirements, as well as being able to configure and deliver solution demos for prospective and existing Business Applications customers. Attention to detail is important as you will be responsible for costing solutions and writing contracts. Content creation, webinars and presentations will also be a key part of the role.

Candidates should have a proven track record in D365 Customer Engagement Apps and knowledge of integrating D365 with other solutions using Azure Integration Services and tools such as KingswaySoft. Candidates should have strong customer-facing skills, commercial awareness, and the ability to demonstrate the value of solutions. A background in training, technical or functional consulting, or D365 presales is beneficial.

What will you be doing?

• Identifying, understanding and defining client needs, objectives and business drivers and designing a solution that can best meet the clients’ requirements
• Costing and documenting solution proposals for customers
• Developing sales presentation scenarios
• Developing and delivering compelling value-based demonstrations of end-to-end solutions for prospective customers. It is important that you are able to demonstrate the value of the solution and not just the functionality.
• Responding to tenders and bids
• Maintaining demo environments across the D365, Power Platform and Microsoft 365 range of applications
• Delivering proof of concept engagements
• Creating videos to support marketing and customer engagement objectives 
• Being a product evangelist and helping to share news about the exciting and innovative AI capabilities being released to the platform 
• Acting as a trusted advisor to clients
• Building strong working relationships with the ANS sales and delivery teams as well as other internal teams
• Supporting the sales cycle and sales and marketing teams as well as contributing to pipeline and revenue increases
• Staying up to date with new trends and capabilities within Microsoft Dynamics and our industry.
  
  

What transferable skills will you bring?

• Initiative: Proactively identifying opportunities to improve processes and customer experiences.
• Resilience: Ability to remain positive and effective under pressure or when facing challenges.
• Attention to Detail: Ensuring accuracy and thoroughness in all aspects of work, from demos to content creation.
• Empathy: Understanding and addressing the needs and concerns of customers and colleagues.
• Growth Mindset: Commitment to staying updated with the latest industry trends and product developments
  
  

What will you bring to the role?

• In-depth Knowledge of Dynamics 365: Expertise in configuring and demonstrating the Customer Engagement applications.
• Proven Pre-Sales Experience: Demonstrated success in a presales role.
• Content Creation Skills: Ability to produce engaging and informative content for sales and marketing purposes.
• Consultative Approach: Strong consultative skills to understand and address client needs effectively.
• Customer Engagement: Excellent customer-facing skills, with the ability to build strong relationships and convey the value of solutions.
• Excellent communication and presentation skills capable of presenting to group sizes from 2 - 50 people at all levels in the client organisation, from Senior Director to support staff, to technical and non-technical audience
• Strong analytical, problem solving and process and solution-oriented abilities
• Ability to partner across various functional groups including account executives, professional services, product development, marketing and strategic partners
• Capable of utilising strong interpersonal, verbal, presentation and writing skills to successfully interact with clients and the ANS team
• Client and sales focus with the ability to influence prospects
• Possess strong sense of teamwork, integrity, self-motivation, positive attitude, and works to solve problems
  
  

What qualifications and certs are we looking for?

Here are some qualifications and certifications that would be beneficial (but not mandatory) for this role:

• Microsoft Certified: Dynamics 365 Fundamentals (CRM)
• Microsoft Certified: Power Platform Fundamentals
• Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
• Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate
• Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate
• Microsoft Certified: Power Platform Solution Architect Expert