Monitoring Officer/CCTV Operator - #1702615

Who we are: Position Summary: stan. The core function of this role is to monitor camera feeds and staff screenings, analysing them to guarantee adherence to HR guidelines and departmental Standard Operating Proce Integrity: ocedures. In all activities, officers are required to be honest and straightforward. Furthermore, they must not knowingly associate themselves with any activity or information containing false or misleading statements, information furnished recklessly, or information wherein required details are intentionall Confidentiality: nally omitted. The Officer will not only keep the information confidential or a secret but also take all reasonable steps to preserve confidentiality. All information obtained or generated by the Monitoring Department is assumed confidential and should not be disclosed to anyone other than the stakeholde Key Competencies lders as per SOPs. Attention to detail Communication skills- verbal and written Data collection, ma nagement and analysis Problem analys is and problem solving Planning a nd organizing J udgment General Purpose: Decision-making Teamwork Responsible for ensuring a product or service meets the established standards of the department including reliabilit Job Responsibilities of Officers: lity, usability, and performance. Share daily mo nitoring stats to manage workload. Maintain mo nitoring logs to report daily work. Monitor critically to highli ght the changes in the organization. Based on monitoring analy sis address the highlighted concerns. Ensure staff is up t o the mark by departmental guidelines. Consult and review the serious n ature of issues with the Deputy Man ager Maintain monthly ac tivity report. Prepare monthly reports. Report daily tasks to the Deputy Manager. M aintain service standards specified in SOP. Maintain proper record kee ping of all the working (daily and monthly). Focus on increasing relevant pr oduct knowledge to better analyse monitoring. Participate in mo nitoring development and give new suggestions. Ensure the confidentiality of the monitoring information. Rational in judgment and avoid undue favours. Extend facilitation and coordination du ring work. Perform all other duties as assigned. Review the implementation andefficiency of new changes in software, system, etc. Assure ongoing compliance w Reporting Observation: e with monitoring and industry regulatory requirements. Any violation that represents a serious breach of the company policies or that has the potential to damage the companys reputation severely is identified; the officer will develop a case pertaining to the observation(s) including any supporting pieces of evidence and forward it to the Deputy Manager. If any of the cameras/screens monitored, highlights the suspiciousness of a Money laundering and/or terrorist financing activity, the officer, according to his/her best judgment will report it to the relevant people(s), in acc ACE Money Transfer Profileccordance with the companys Anti-Money Launde dering Policies. : https://acemoneytransfer.com/company-profile