Project Management Lead - THG Studios - #1700397

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment.

Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

THG Studios

We are a highly ambitious, multiple award winning and fast-growing Creative and Production

Agency. We are proud of what we have achieved, and we are a trusted creative and content partner

of global aspirational brands such as Disney, Sky, Nestle and many more. We offer a combination of

Creative, Production, Strategy services and complete end to end Project Management and Account

Management which our clients rely on to deliver exceptional outputs.

Project Management - About the team.

The Project Management team are responsible for the end-to-end delivery of agency services across

the full client portfolio. This team is 15 strong and is integral to the business and project success. The

team continue to grow and develop delivery skills day to day, strive to deliver consistently high

standards, whilst at the same time thriving in the fast-paced creative agency environment.

Role

The Project Management Lead is responsible for the quality and health of project delivery across key

client accounts within the agency. This role is a line manager for project managers, models

excellence across the wider team and the development plans for line reports and workload

management. The lead is also appointed to deliver on projects where skillset and capacity is needed,

and is an escalation point for key stakeholders.

Key responsibilities

• Champions all agency process and systems – and is actively involved in continuous process
  
  

improvement.

• Knowlege holder and escalation point for project understanding across key accounts.
• Maintains visibility and quality control using PM best practice for all projects within client
  
  

responsibility, establishing robust checks with team members for consistently high

standards.

• Project delivery across key pitch and live projects requiring a senior delivery skillset
• Collaborate and build relationships with all functions to ensure smooth delivery and quality
  
  

output across all touchpoints of project lifecycle.

• Ensures that all SOWs are accurate and include detailed plan of project stages, delivery
  
  

dates, budget and resource requirements.

• Monitors the project status and financial health of workload throughout the delivery phases
  
  

– making data informed decisions and escalations.

• Proactively identify project risks and building mitigation plans and solutions with the project
  
  

team.

• Delivers to client and business project reporting needs.
• Strong understanding of client forecast, and scoping business needs to deliver.
• Collaborates with business functions to build thorough on-boarding and ways of working
  
  

plans for clients.

• Agency system first response to all reporting and status requirements.
• Delivering proposals supporting the new business function in a timely manner
• Plays a leadership role in adding to the department and business culture through
  
  

involvement and enthusiasm.

• Line manager to project managers and role model to wider PM team and delivery functions.
• Adhere to company processes and timelines for performance management – reviews, career
  
  

planning, promotion & pay review cycles.

Skills & Experience

• Experience as a Senior Project Manager or equivalent in creative agency environment
• Experience defining and creating SOW’s in a creative agency.
• Strong ability to flex and adapt to unforeseen business needs
• Experience inputting towards on-boarding for client and maintaining client / agency ways of
  
  

working

• Comfortable servicing client directly as first point of contact and escalation.
• Ability to work on and lead teams to deliver multiple briefs simultaneously.
• Managing and mentoring project managers within an agency environment.
• Exceptional organisational, interpersonal, and multitasking skills.
• Experience of delivering integrated projects for platforms including television, digital, online
  
  

and social – including creative and production.

• Solid understanding of integrated project processes, workflows and methodologies.
• Systems lead approach PM practices and delivery.
• Experience with direct reports and line management responsibilities.
• Approachable, unflappable and ability to pivot to business and client needs
• Confident communicator (in person and on email), pathfinder and problem solver.
• Interest and appreciation of high-quality creative output
• 8+ years experience – creative industry experience essential
  
  

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.