Security Contract Manager - #1696993

Kingdom Services Group have an exciting new opportunity for an experienced Security Contract Manager to join the team.

The Contract Manager – Security is responsible for managing and overseeing all security-related contracts, ensuring compliance with legal and regulatory requirements, and maintaining effective relationships with security vendors and service providers.

This role involves contract negotiation, risk assessment, performance evaluation, and ensuring that security services align with organizational policies and objectives.

Where: Working across several sites in Manchester & Liverpool areas.

When: We’re looking to get the right person in to the team ASAP!

Hours: 45 hours per week, Monday to Friday 09:00am - 17:00pm or to meet the demands and objectives of the primary role.

Salary: £35,000 - £40,000 per annum.

What’s in it for you?

• Access to advanced / early pay scheme.
• Death in Service Insurance Scheme.
• Free uniform and equipment (job role applicable).
• Colleague CARE Platform - links to huge benefits, mental health & wellbeing support and much more.
• Community social value days (available at Line Managers discretion and in line with CSVD policy).
• Weekly recognition and reward scheme.
• Refer a friend monetary scheme (terms and conditions apply).
• Award winning team and supportive work environment.
• Vivup | Home (vivupbenefits.co.uk).
  
  

Key Responsibilities

Below is not an exhaustive list and any other reasonable and fair role relevant tasks may be added:

Contract Management

• Understanding what has been sold on each contract and each contract aims and objectives.
• Pro-actively managing the individual risks at each location assigned to you (portfolio).
• The first point of customer contact.
• Customer face-to-face meetings conducted at least once a month to discuss performance (KPI) with feedback and actions to be given.
• Retaining green service status.
• Scheduling Ownership.
• Proactively identify areas of recruitment to support 100% contract manning level fulfilment.
• Identifying areas in key failing stores and implement improvement programmes to raise the standard of guard and profile of Kingdom Security.
• Fulfilling all training requirements.
• Complaints, incidents, and accident investigations.
• 3rd party management.
• Customer solutions, efficiencies and value added.
• Relevant regional and customer MI / Data and analyse to turn into effective actions.
• Contract budget and cost control such as uniform, training & equipment.
• Contract transition (mobilisation & decommission).
• Regional Social Value initiatives.
• Evidencing job description success through appropriate reporting and appraisals.
• Recruiting and retaining the best talent possible to form an effective team.
• Teamwork and capability building. Recognising and rewarding colleagues who go above and beyond.
• Implementing positive change, process, ownership, compliance, and a culture of high performance.
• Supporting disciplinary and grievance & constructive management of conflicts.
• Snap site and colleague checks including out of hours.
  
  

Experience

What we need from you - skill base requirements:

• Manager level security professional with a minimum 2-years’ experience in a similar environment.
• Experience of writing procedures, drafting reports, preparing business cases, and controlling budgets.
  
  

The successful applicant will match the below skill set

• A company brand ambassador.
• Passionate about leading people to deliver best in class customer service.
• Goal and results orientated.
• Pro-active, confident, organised, detailed, disciplined, pragmatic, a relationship builder who can work calmly with a can-do attitude.
• An effective verbal and written communicator at several levels.
• Competent with the complete suite of Microsoft software including but not limited to Outlook, Word, Excel, and PowerPoint.
• Physically fit.
• Able to provide past evidence of success and results.
• Front line SIA License.
• A driving license holder.
  
  

If this sounds like you and you’d like to continue your journey in security with Kingdom Services Group, we’d love to talk to you!

Kingdom Services Group is one of the largest, independent, and privately-owned companies providing specialist services in the UK. Group companies include security, cleaning, recruitment, and healthcare with Kingdom Academy training underpinning all our core services. Kingdom Services Group is a £250m turnover business and employs 9,000+ great people. Its National Support and Command Centre is situated in Merseyside. Kingdom has expansive UK-wide reach, with a network of offices spanning Edinburgh, Glasgow, Birmingham, London, and Belfast. Kingdom also has a significant presence in India.