Head of Customer Campaigns - #1696490

Title: Head of Customer Campaigns

Location: Remote/hybrid – Must be based in Manchester/Preston/Blackburn

Salary: Up to £60K DOE

Are you a strategic campaign leader with a passion for B2B marketing? Our client, an innovative media company delivering high-impact content, is searching for a Head of Customer Campaigns to drive excellence across their campaigns. This is your chance to work on diverse projects, collaborate with exciting clients, and lead a high-performing team.

If you're a natural at campaign execution, thrive in a fast-paced environment, and understand the media agency landscape, this could be your perfect next step!

What will this role include?

• Overseeing end-to-end campaign execution, ensuring high-quality delivery.


• Crafting and implementing strategies for maximum impact.


• Utilising data-driven insights to refine and optimise campaigns.


• Ensuring analytics and reporting provide clear ROI tracking.


• Collaborating with content, sales, and customer success teams to align campaigns with business goals.


• Managing campaign messaging, targeting, and creative execution to resonate with key audiences.


• Leading and developing a team of performance marketers.


• Allocating resources effectively and ensuring smooth campaign operations.


• Enhancing team productivity through coaching and structured guidance.


• Driving customer satisfaction by managing queries efficiently.

The ideal candidate will have/be:

• 5+ years in B2B marketing campaign management, with a strong focus on customer-facing roles.


• In-depth knowledge of media agency workflows.


• Proven ability to manage multiple campaigns across diverse clients


• Expertise in audience segmentation, persona targeting, and data-driven marketing strategies.


• Hands-on experience with HubSpot for campaign tracking, automation, and lead flow optimisation.


• Strong leadership skills, with a track record of mentoring and developing high-performing teams.


• Background in customer experience management.


• Effective cross-functional collaborator.

This role is ideal for someone who’s looking for a step up to take full ownership of campaign execution and leadership. You’ll play a key role in the company’s success and growth.

Apply today and join a team that values innovation, creativity, and customer excellence! #beSAVVY