FULL TIME - Front Desk Agent - TRU Hotel, Manchester, NH - #1691381

Are you looking to grow your hospitality career? TRU by Hilton in Manchester, NH, is looking to add to the team! Join us and become a vital part of our dynamic team, where every day offers vibrant energy and the chance to make a lasting impression on our guests.

As a Full-Time Front Desk Attendant, you will be at the forefront of our hotel, greeting guests with a warm smile and providing exceptional service. Joining our team at TRU by Hilton means access to comprehensive benefits, opportunities for cross-training, career growth, and mentorship. Plus, enjoy amazing hotel room discounts for you and your family, along with company-wide incentives throughout the year.

Take this exciting opportunity to develop your professional skills, be part of an exceptional team, and create memorable experiences for our guests.

The journey starts now – apply today and unlock a world of possibilities at TRU by Hilton in Manchester, NH!

Pay: $16.00 - $18.50 per hour

Schedule: Evening shifts & must have weekend availability

Job Type: Full-Time

Benefit from our DailyPay feature, which allows you to receive your earnings on any day you choose. Additionally, refer someone to join our team and earn up to $500.

Responsibilities:

1. Maintain a warm, welcoming, and professional demeanor when interacting with guests.


2. Check guests in and out, ensure proper payment, note and fulfill special requests, and record accurate information.


3. Answer the phone professionally and helpfully.


4. Post charges and settle guest accounts following procedures.


5. Address and resolve guest issues to increase satisfaction.


6. Be familiar with emergency procedures and hotel policies.


7. Practice punctuality for scheduled shifts.

Qualifications:

• Customer service experience


• Hotel experience is a plus but not required


• Reliability


• Attention to detail

Additional Perks:

• DailyPay - get paid any day!


• Brand hotel room discounts


• Referral and retention bonus incentives


• Tuition reimbursement


• Annual review program


• Opportunities for growth


• Paid training