Conflicts and Compliance Team Manager - #1690485

Your Role

• Co-manage the Business Acceptance analyst team in Manchester, providing training, support, and guidance for their development.


• Oversee new business acceptance checks to ensure quality and service levels.


• Coordinate with senior team members in other jurisdictions in the UK and globally for resource allocation and workflow management.


• Advise partners and lawyers on compliance with legislation, professional standards, and firm policies.


• Assist in managing and developing new business acceptance policies, procedures, and systems.

Key Responsibilities & Challenges

People Management

• Line-manage analysts in Manchester, including performance management.


• Train, supervise, motivate, and support the analyst team, providing constructive feedback.


• Assist with recruitment and onboarding of team members.

Resource Management

• Coordinate workload allocation globally with team leaders.


• Implement quality assurance procedures for consistent team output.

Service Delivery

• Advise on complex new business acceptance queries across practice areas.


• Build relationships with senior stakeholders.


• Support and supervise the analyst team in resolving legal, commercial, financial crime, and reputational risk issues.


• Manage training programs for new and existing team members.


• Deliver training on business acceptance issues.


• Occasionally be available outside core hours for global needs.

Process and Systems Management

• Review and improve business acceptance processes and procedures.


• Identify improvement opportunities with colleagues.


• Assist with audits and reviews of business acceptance procedures.


• Provide input on enhancements to conflicts management IT systems.


• Promote continuous improvement and innovation within the team.

Essential Skills & Experience

• 6 + years of experience in AML/Conflicts work within a top law firm


• Experience in team management, training, and performance management.


• Strong analytical skills, hard-working, flexible, and committed to high service standards.


• Team-oriented, systematic, well-organised, and attentive to detail.


• Ability to work under pressure and prioritise efficiently.


• Strong relationship-building and communication skills.