Software Development Manager - #1677142

About Us:

DCS Technology are hiring in partnership with a rapidly growing company specialising in innovative software solutions on a national scale. Our client is committed to delivering high-quality service to their clients and fostering a culture of collaboration, learning and innovation.

Overview:

We are looking for an experienced Software Development Manager to lead and inspire a team talented developers. You will be responsible for the design, development and maintenance of high-quality enterprise level software solutions.

Salary: £65,000 per annum (DOE)

Location: Manchester

Working Model: Office based

Benefits: Pension Scheme, annual leave allowance and much more!

Key Responsibilities:

• Be an inspiring leader, mentor and guide a small team of developers.


• Offer technical advice, provide support and coding reviews.


• Remain compliant - adhere to best practices in software development, design, and testing methods.


• Troubleshoot and resolve complex technical issues related to software integration


• Oversee the design, development, and deployment of scalable software solutions using C# and .NET framework.


• Ensure all solutions are efficient and delivering excellent service to users.

Experience/Qualifications:

Required:

• A minimum of 5 years' experience in Software Development using C# and .NET.


• Demonstrable experience mentoring and leading developers of all levels of experience.


• An In-depth understanding of object-oriented programming principles (OOP) and design patterns.


• Knowledge/experience of Software Development principles and best practices.


• Ability to remain calm in a fast paced and deadline focused environment


• Strong communication and interpersonal skills with both technical and non-technical stakeholders.


• Analytically minded with strong problem-solving and debugging skills.

Desirable:

• Experience within customer or call centre industry is highly advantageous.


• Experience with tech such as interactive voice response systems, customer service simulations.


• Experienced Agile development methodologies such as Scrum or Kanban.


• Experience working with version control systems (e.g. Git)


• Experience or certifications with cloud hosting platforms such as AWS, Azure or GCP.


• In-depth knowledge or an understanding of contact centre technologies (e.g., ACD, IVR, CTI) and telecommunications protocols (e.g., VoIP, SIP, PSTN).