Product Development Specialist - #1672590

Description of role

As a Product Definition Analyst, you will work in close collaboration with the Product Owner, developers and testers of the agile scrum team. You may also interact with Product Managers, as well as directly with customers (airlines and airport ground handlers) to present the solution and support them during their validation phase and also to understand their daily operations.

Main Responsibilities

Delivery

• Understand and review/clarify the requirements from the Product Owner (PO)/customer.


• Understand defined user story/design from PO and translate it to functionality.


• Deliver/workout a detailed solution from the requirement and high-level solution design that aligns with the vision of the product. Interact with Developers of the team to understand technical feasibility of the solution.


• Deliver clear, maintainable and understandable functional specifications and interfaces documentation.


• Identify interactions and assess impacts with other packages/products/solutions to ensure functional compatibility.


• Coordinate those interactions from building phase to delivery to ensure the compliance of the delivered functionality.


• Obtain specification validation through carrying out the functional review with Development, QA and Product Management


• Carry out the functional walk-through of the product with the Development team and Product Management

Maintain and optimise

• Troubleshoot and investigate defects raised by our customers to ensure compliance of our products to the specifications and system integrity


• Communicate with stakeholders on the steps taken to solve the issues by updating our internal defect tracking system with relevant details.


• Writing test plans, conducting tests, and recording results to ensure product quality, even if they are involved in Business Testing (BTs).


• Regularly update and maintain documentation to reflect any changes or enhancements made to the product.

Create and innovate

• Analyse needs and requirements, from customer and internal sources, and propose functional/technical solution recommendations with supporting rationale as well as an estimate of the required effort


• Provide on request functional knowledge on their own area for Sales, Account Management, Development, Implementation and Support requests (for elaboration of business cases and RFP responses)


• Provide inputs to Product Management for product functionalities enhancement, business cases and RFP responses, based on their knowledge & product experience. May participate on demand to customer workshops.


• Contribute to innovation and product evolution within their functional area by sharing with peers & product managers information such as industry trends & standards etc.


• Show creativity and autonomy in finding solutions to non-trivial problems

Collaborate

• Work closely with Product Owners, Software Engineers, and Quality Assurance to create high quality products and enhancements


• Collaborate with your fellow team members, to benefit from their knowledge and different backgrounds, and bring your own assets to the team


• Working with cross-functional teams to deliver impactful solutions

Analysis

• Performance Monitoring: Continuously monitor the performance of delivered solutions and optimize them for better efficiency and user satisfaction.


• Proficiency in data analysis tools and techniques to derive insights and make data-driven decisions.

Relevant Work Experience:

Experience in the Travel IT industry is a plus

Business Understanding:

• An understanding of what it takes to design, build and operate a large scale, complex system that has to operate flawlessly 24x7, 365 days per year.


• We believe in aiming for excellence, taking responsibility, working together and putting our customers first. We need you to display these qualities too.


• Excellent interpersonal skills – you will work with other operations and development teams on a daily basis.

Skills:

Computing

• Capability to synthesize thoughts and flows (e.g. Confluence, flow diagrams etc.)

Other

• Analytical and conceptual thinking is a must


• Excellent communication and synthesis skills, strong customer focus.


• Team spirit


• Problem solving skills and adaptation to fast-paced environments


• Ownership


• Multicultural approach.


• Kanban, SCRUM and SAFe methodologies


• project management skills to handle multiple tasks and projects simultaneously

Education:

Post-secondary degree in Computer Science or related technical field or equivalent software development experience

About Us

A leading international provider of solutions and expertise, specialising in the fields of digital systems and business performance

The SCALIAN Group provides support to major industrial and service-sector companies to help them define and implement their projects in two fields:

Digital Systems Embedded and critical systems, IoT, information systems, and digital solutions for businesses Operations Performance: Management of projects, quality, and industrial performance We are present in seven countries (France, Spain, Belgium, UK, Germany, USA and Canada).