People Advisor - #1670815

As an ER Case Specialist, you will provide advice and guidance on highly complex employee relations matters in alignment with Company Policy and relevant employment legislation to line managers.  In this role, you will be accountable for managing relationships with all relevant stakeholders throughout the case management process. Your responsibilities will encompass the full range of ER cases, including early resolution, conflict, misconduct, health and wellbeing, capability, reorganisation, and ACAS/Employment Tribunal cases. Your key responsibilities will include:

•Ensuring the wellbeing, inclusion, and safe resolution of cases, assessing the colleague experience throughout the journey and implementing interventions to provide support and mitigate risks.

•Providing timely and accurate advice on all aspects of employment law and Company policies and procedures, while considering business and commercial needs.

•Delivering services and processes in accordance with agreed policies, procedures, and Service Level Agreements.

•Accurately logging all activities on the case management systems to ensure transparency and record-keeping.

•Maintaining strong working relationships within the People Team, Payroll, Legal, Trade Unions and the wider business to support priorities and goals effectively.

•Designing and deliver training programmes and support ad hoc ER projects, including improvements to processes, policies, or products.